Summary
Overview
Work History
Education
Skills
Certification
ITIL
Timeline
Intern

Rohini Mensinkai

Pickering,ON

Summary

To seek a Project Coordinator, full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Attentive to detail with experience in coordinating projects, programs and improvements. Talented Project Coordinator focused on promoting team adaptability and cohesion. Meticulous attention to detail and successful track record of accomplishing projects on time and within budget constraints. Knowledgeable about planning and executing projects.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Project Coordinator

Metro Bound Inc.
Toronto, ON
05.2021 - 06.2022
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.

Project Coordinator

Home Construction Regulatory Authority
Toronto, ON
02.2020 - 09.2020
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Created job files for each project and maintained current data in each file.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Responded to requests for information on materials to inquiring parties.
  • Photocopied, distributed and emailed documents to project managers.

Business Manager

Mint Dentistry
Toronto, ON
05.2018 - 05.2019
  • Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Oversaw and improved deliveries through proactive coordination of daily operations.

Escalation Advocacy Manager

Microsoft
Toronto, ON
09.2015 - 01.2017
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used coordination and planning skills to achieve results according to schedule.
  • Developed and maintained courteous and effective working relationships.
  • Increased customer satisfaction by resolving issues.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Conducted research, gathered information from multiple sources and presented results.
  • Provided primary customer support to internal and external customers.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Effective liaison between customers and internal departments.
  • Delivered excellent customer service, resulting in consistent 90% customer satisfaction rating.

Office Manager

Express Employment Professionals
Toronto, ON
06.2013 - 09.2015
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts and generated reports for company database.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Scanned and maintained confidential employee information and records.
  • Created job descriptions and posted on various websites to attract new candidates within target market.
  • Reviewed and maintained employee punches to verify correct pay each pay period.
  • Managed full-cycle recruiting process by sourcing, screening and interviewing candidates.
  • Conducted pre-employment tests and in-person interviews.
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
  • Managed employee compensation plans.
  • Facilitated communication and coordination between employees and management to keep parties informed.
  • Discovered and resolved complex employee issues that affected management and business decisions.

Education

No Degree - Electronic Engineering Technology

Loyalist College of Applied Arts And Technology
Belleville, ON
04.1988

Bachelor of Science - Physics

Karnataka University
Gadag, India
04.1984

Skills

  • Schedule Management
  • Microsoft Office
  • Project Management
  • Attention to Detail
  • Utilization Management
  • Team Leadership
  • Project Coordination
  • Customer Management
  • Vendor Selection
  • Verbal and Written Communication
  • Cost Management
  • Planning and Execution
  • Resource Management
  • Multiple Priorities Management
  • Continuous Improvements
  • Good Judgment
  • Adaptable and Flexible
  • Time Management
  • Critical Thinking
  • Customer Service
  • Conflict Resolution
  • Task Prioritization
  • Employee Scheduling
  • Change Management
  • Training and Development
  • Recruitment and Hiring
  • Team Meetings
  • Timelines and Milestones
  • Project Assistance
  • Assignment and Project Coordination

Certification

  • ITIL


ITIL

ITIL certifications - Used it for Enterprise customer managing risk, increasing productivity, reduce cost of service development and deployment, strengthening the customer relationship.

Timeline

Project Coordinator

Metro Bound Inc.
05.2021 - 06.2022

Project Coordinator

Home Construction Regulatory Authority
02.2020 - 09.2020

Business Manager

Mint Dentistry
05.2018 - 05.2019

Escalation Advocacy Manager

Microsoft
09.2015 - 01.2017

Office Manager

Express Employment Professionals
06.2013 - 09.2015

No Degree - Electronic Engineering Technology

Loyalist College of Applied Arts And Technology

Bachelor of Science - Physics

Karnataka University

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Rohini Mensinkai