Rohin Chockalingam Mukilan
Windsor,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Cashier
D-Mart Shopping Centre
04.2022 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
Waiter
Writer's Cafe
01.2021 - 03.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Used cash registers and credit card machines to cash out customers.
Education
Master of Engineering - Industrial Engineering
University of Windsor
Windsor, ON12.2024
Bachelor of Engineering - Computer Aided Mechanical Engineering
National University of Science And Technology
Muscat, Oman06.2020
Skills
- Customer Service
- Cash Handling
- Problem-Solving
- Flexible and Adaptable
- Service Standard Compliance
- POS System
- Inventory management
- Teamwork
- Sales promotion
- Cleanliness
- Payment Processing
- Refund Processing
References
Available upon request
Availability
MON - Full day, TUE - Full day, WED - Not available, THURS - Full day,
FRI - Full day, SAT - Full day, SUN - Full day
Declaration
I hereby declare that the above-mentioned information is accurate, and I bear the possibility for the correctness of the above-mentioned particulars.
Timeline
Cashier
D-Mart Shopping Centre
04.2022 - 08.2023
Waiter
Writer's Cafe
01.2021 - 03.2022
Master of Engineering - Industrial Engineering
University of Windsor
Bachelor of Engineering - Computer Aided Mechanical Engineering
National University of Science And Technology
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