Muskanben Vegadani
North York
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Team Leader
Akropolis Phyllo Products Inc.
08.2022 - 02.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Screener
Extendicare Bayview
02.2021 - 04.2024
- Working as a screener in a nursing home
- Upheld strong customer service standards while completing screenings.
- Completed routine and incident-related documentation.
Production Assistant
Apolo Health and Beauty Care
08.2020 - 12.2020
- Read work orders to determine instructions and specifications for machine set-up.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Kept operations area neat and orderly to minimize obstacles.
- Recorded inspection results after production runs.
Crew member and Cashier
Mcdonalds
11.2019 - 07.2020
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Marketing Assistant
Life Insurance Corporation of India
01.2019 - 07.2019
- Created and followed processes to support client communication and calendar management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
BBA - Project Management
Yorkville University
06.2022
Skills
- Expert in Microsoft Office (word, powerpoint, outlook)
- Creative Problem Solving
- Upbeat and Positive Personality
- Order and Refund Processing
- Customer Data Confidentiality
- Verbal and Written Communication
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Customer Service
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Teamwork and collaboration
- Attention to detail
- Team supervision
References
References
Available upon request.
Timeline
Team Leader
Akropolis Phyllo Products Inc.
08.2022 - 02.2025
Screener
Extendicare Bayview
02.2021 - 04.2024
Production Assistant
Apolo Health and Beauty Care
08.2020 - 12.2020
Crew member and Cashier
Mcdonalds
11.2019 - 07.2020
Marketing Assistant
Life Insurance Corporation of India
01.2019 - 07.2019
BBA - Project Management
Yorkville University
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