ROHAN MATHEWS
Senior Program Manager
Burnaby,BC
Summary
14+ years of experience in Program Management, Analytics, Technical Program Management, Operations and Strategy.
Demonstrated experience managing complex, cross-functional projects and teams.
Strong technical acumen and ability to communicate effectively with technical and non-technical stakeholders.
Experience with agile development methodologies.
Strong problem-solving skills and ability to thrive in a fast-paced, dynamic environment.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a team environment.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Technical Program Manager II
Amazon Development Centre
Vancouver, BC
12.2022 - Current
- Responsible for managing the technical development of seller listing tools and technology in Selling Partner Services.
- Collaborate with cross-functional teams to ensure successful delivery of projects on time and within budget.
- Drive innovation and improvement of seller listing tools and technology.
- Manage the end-to-end project lifecycle from ideation to deployment.
- Act as a technical mentor and thought leader
- Monitor and report on project progress, risks, and issues.
- Build and maintain strong relationships with internal and external stakeholders.
Sr Advisor - Technical Program Management
Dell Technologies
Bangalore, Karnataka
02.2017 - 12.2022
- Part of Operations and Strategy Analytics team within Dell Technologies.
- Managed multiple complex technical SDLC programs, projects, and initiatives that drove the metrics in the right direction.
- Drove the creation and management of multiple complex projects based on AI and ML algorithms.
- Coordinated and lead software development teams
- Worked with key stakeholders to define strategy.
- Lead and tracked progress of Bend the curve initiatives.
Release Manager
IBM
Bangalore, Karnataka
12.2015 - 01.2017
- Managed application releases, deployments, and migrations.
- Handled release deployment lifecycle.
- Evaluated and recommended platforms.
- Facilitated, coordinated, and lead cross-functional Engineering and Development teams.
- Ensured completion of deliverables and tactical initiatives.
- Defined and reported program roadmap, status, development issues, and success metrics.
- Supported continuous improvement of product/solution development lifecycle process.
Technical Lead
Cognizant Technology Solutions
Bangalore, Karnataka
11.2013 - 10.2015
- Carried out transformational projects related to changes and releases.
- Analyzed impact and approved changes.
- Chaired Change Advisory Board meetings.
- Developed project plans and decks.
- Responsible for holding client meetings.
- Handled Continual Service Improvement projects.
- Approved releases and deploy them to stores.
- Performed stakeholder analysis.
- Undertook impact and risk assessments.
- Developed transition strategies and plans.
- Provided specialist advice and guidance.
- Analyzed effectiveness of change management approach.
Technical Support Officer
HCL Technologies
Chennai, Tamil Nadu
01.2010 - 08.2011
- Handled large corporate networks of AT&T business clients.
- Implemented, installed, and designed networks.
- Performed stakeholder analysis.
- Undertook impact assessments.
- Developed transition strategies and plans.
- Researched, designed, wrote, and published communication material.
Education
Bachelor of Technology - Electronics And Communication
University of Kerala
Trivandrum 08.2005 - 11.2010
Skills
Program Management
Strategy
Analytics
Microsoft Excel
Power BI
Technical Program Management
Agile Methodology
SDLC management
AI and ML
ITIL
Technical Skills And Certifications
ITIL v3.0, Six Sigma Yellow belt and Process Space, Python, VBA, C, C++, SQL, UNIX, IBM Mainframe, HTML, XHTML, UNIX (v7.1.4), IBM Mainframe, Windows, Asana, Azure Machine Learning Studio (ML), Anaconda tools like Jupyter and Spyder for Python programing (AI), Power BI (Analytics), Service Now, HP Service Manager – HPSM, Confluence, JIRA, MS Office - Word, PowerPoint, Excel, MATLAB
Accomplishments
- Dell Above and Beyond Award.
- Dell Innovation Bravo Award.
- Customer Champion Award - Cognizant Technology Solutions.
- Outstanding Employee of HCL Technologies award.
- Member of IEEE.
- Participated in the National Fencing Championship.
Timeline
Technical Program Manager II
Amazon Development Centre
12.2022 - Current
Sr Advisor - Technical Program Management
Dell Technologies
02.2017 - 12.2022
Release Manager
IBM
12.2015 - 01.2017
Technical Lead
Cognizant Technology Solutions
11.2013 - 10.2015
Technical Support Officer
HCL Technologies
01.2010 - 08.2011
Bachelor of Technology - Electronics And Communication
University of Kerala
08.2005 - 11.2010