Proven Manager with a keen insight into effective leadership, demonstrated by a track record of driving operational improvements through strategic employee motivation. Proficient in incorporating industry best practices, staying current with market trends. A dynamic leader with a strategic and analytical mindset, consistently contributing to sound business planning and adept problem-solving in the day-to-day dynamics of operations
Overview
13
13
years of professional experience
Work History
Manager, Operations Fund Administration
SS&C Globeop Financial Services
06.2023 - 11.2023
Assist in essential oversight functions including trade capture, reconciliations, cashflow settlements, Income & Expense processing, corporate actions bookings, Net Asset Value (NAV) calculation, custody services, and providing support throughout the fund administration life cycle.
Execute and supervise reviews, approvals, and sign-offs on daily, weekly, and monthly processes and reports for different units and regulatory bodies within the Fund Accounting business line.
Acted as primary point of escalation for client and counterparty issues, facilitating swift resolution through coordination with internal teams and dedicated stakeholder engagement
Demonstrated proficiency in managing SLAs and SLOs, consistently achieving on-time delivery of funds and prompt sign-off of tasks, contributing to operational efficiency.
Managed end-to-end performance appraisal cycle for team, ensuring fair and objective assessments, delivering feedback, and guiding employees in creating actionable development plans.
Guiding and coordinating external audit procedures to eliminate roadblocks, ensuring smooth and accurate generation of Financial Statements.
Associate, Middle Office Operations
JP Morgan Chase & Co
03.2022 - 06.2023
Oversaw of 5-6 team members to ensure efficient and effective operations for EMEA & WHEM region for Hedge & Pension Fund clients
Ensure quality delivery of reconciliations - Trade, Positions, Cash, Dividends and reviewing all corporate actions are processed accurately as per market/client agreements before signing off NAV
Overseeing CFD cashflows such as Resets, Unwinds, Dividends, Financing are settled within reasonable time frame
Formulating work allocation strategies and efficiently managing team leave schedules to ensure well-balanced and smoothly functioning team
Aligning employee and resource planning methodologies to drive operational excellence, foster innovation, and bolster overall business success
Conducting thorough performance reviews to assess and enhance employee contributions and professional growth
Facilitating onboarding process for new clients and actively participating in projects geared towards optimizing operational efficiency
Guiding and coordinating external and internal audit procedures to eliminate roadblocks, ensuring smooth and accurate generation of Financial Statements
Diligently managing and supervising Key Result Areas (KRAs) and Key Performance Indicators (KPIs) to drive team excellence and support overall organizational objectives
Senior Team Lead, Managed Service Operations
FIS Global
11.2019 - 03.2022
Performing and supervising trades, cash, positions and commissions reconciliation between GMI vs Exchange (ICE/EUREX/EURONEXT/CME) and Broker
Recognized as subject matter expert in Futures and Options within EMEA reconciliation team, offering specialized insights and leadership
Vigilantly monitoring end-to-end processes, recognizing opportunities for improvement, and implementing targeted measures to heighten customer satisfaction levels
Collaboratively orchestrating initiatives with Development and IT teams to automate specific patterned breaks and tackle technical issues, maintaining consistent feedback loop with client stakeholders to elevate service offering continually
Engaging proactively with client on weekly/monthly basis to discuss metrics related to reconciled volumes during SLA calls, fostering robust relationships with all client stakeholders
Effectively led seamless migration of process from eClerx to FIS
Team Leader, Trade Lifecycle
JP Morgan Chase & Co
09.2017 - 10.2019
Reviewing reconciliations for positions, prices, market values, and accrued income, involving identification, analysis, and correction of transaction-to-position breaks
Diligently reporting all breaks accurately to client, with goal of preventing and resolving NAV/performance discrepancies effectively
Handling BAU activities for adherence to guidelines with appropriate evidence and backup
Executing voluntary corporate actions in accordance with market events and overseeing accurate processing of mandatory corporate action trades by internal team.
Identifying opportunities for process improvements and also managing all operational risk
Providing comprehensive training and mentorship to new team members on intricacies of process and product
Senior Associate, Operations Fund Administration
SS&C Globeop Financial Services
08.2013 - 09.2017
Handling daily reconciliation and settlements of listed derivatives products across various accounts, ensuring consistency between Geneva and Prime broker.
Delivering middle and back-office assistance for listed derivative products, futures & options, CFDs, and an array of financial instruments like equities, swaps, FX, mortgages, and repos.
Conducting wire processing activities associated with management fees, incentive fees, fund subscriptions, redemptions, and collateral.
Monitor Prime Brokerage balances and verify debit and credit interest, stock/bond loan fees and other Prime Broker charges.
Booking of missing trade, cash flow booking of Month-end interest & commissions, tracking corporate actions and option expiry.
Preparing the Month End close workbook with market valuation and ensure all front to back P&L impact is reconciled with explanation provided for any variance.
Summer Intern
Karvy Stock Broking Ltd
04.2012 - 06.2012
Internship Project - Report on Investors behaviors in indirect channel of distribution dealing in Mutual funds in Mumbai region
Research methodology project on comparison between Pepsi & Coke distribution in local market
Final year project - Report on Cash management in banks
Administrative Assistant
Astec Life Sciences Ltd
06.2010 - 05.2011
Taking care of all sorts of admin and commercial responsibilities in organization
Managed end-to-end accounting for incoming and outgoing goods, involving data processing for goods movement
Oversaw reception of dispatch orders from headquarters, organized finished goods for dispatch, and handled preparation and dispatch of central excise invoices.
Additionally, performed data entry for central excise records and played key role in receiving and preparing data for MIS reports.
Fund Accountant Senior Associate at SS&C GlobeOp Financial Services India Pvt. Ltd.Fund Accountant Senior Associate at SS&C GlobeOp Financial Services India Pvt. Ltd.