Rohan Sheth
Kamloops,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
General Manager
South Thompson Inn & Conference Centre
04.2020 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in record increase of revenue.
- Orchestrated spectrum of events, from weddings to charity galas for up to 200guests, steering seamless logistic and crafting unforgettable experiences. Organized dynamic conferences , showcasing versatility in event execution.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Represented the Inn at various trade shows across Canada and achieved record sales in 2021,2022 & 2023.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Groups & Revenue Manager
South Thompson Inn & Conference Centre
04.2018 - Current
- Increased revenue by implementing effective pricing strategies and monitoring market trends.
- Optimized revenue streams through diligent analysis of key performance indicators like RevPAR, ADR and demand patterns from domestic & global markets.
- Enhanced profitability by conducting regular competitor analysis and adjusting pricing accordingly.
- Streamlined forecasting processes for tour groups,FIT & direct reservations improving accuracy and facilitating data-driven decision making.
Food & Beverage Manager
South Thompson Inn & Conference Centre
08.2018 - Current
- Enhanced customer satisfaction by implementing innovative food and beverage offerings for 95 seater restaurant.
- Streamlined operational processes for improved efficiency and reduced waste.
- Developed hiring & training programs for staff to increase product knowledge and enhance service quality.
- Collaborated with chefs to create menus that met diverse dietary needs and preferences.
- Managed inventory control, reducing spoilage and ensuring optimal stock levels at all times.
Education
Post Baccleaureate - New Venture Creation(Entrepreneurship)
Thompson River University
Kamloops, BC12.2015
BBA - Finance
NMIMS University
Mumbai, India2013
Skills
- Customer Relationship Management
- Business Development
- Project Management
- Motivation
- Team Leadership
- Problem Resolution
- Performance Improvements
- Staff Management
- Strategic Planning
- Skilled Negotiator
- Cost Analysis and Savings
Volunteer Experience
Social Responsibility Forum(NMIMS)- President
06/2011-05/2013
- Organized fundraiser events like marathon for 500 participants where the proceeds were donated to local charitable organization in Mumbai.
- Conducted Various events to support women shelter,help the underprivileged with medical treatment and more.
- Organized various entertainment events to spread love on valentines day in kids ward of the Kids Cancer Hospital.
Timeline
General Manager
South Thompson Inn & Conference Centre
04.2020 - Current
Food & Beverage Manager
South Thompson Inn & Conference Centre
08.2018 - Current
Groups & Revenue Manager
South Thompson Inn & Conference Centre
04.2018 - Current
Post Baccleaureate - New Venture Creation(Entrepreneurship)
Thompson River University
BBA - Finance
NMIMS University
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