Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rohan Sharma

London,ON

Summary

Dynamic General Manager with a proven track record at Domino's Pizza, excelling in operations management and team leadership. Expert in driving sales growth strategies and enhancing customer satisfaction. Adept at financial management and conflict resolution, consistently achieving operational excellence while fostering a motivated workforce.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

Domino's Pizza
Ingersoll, Ontario
06.2023 - Current
  • Operations: Manage daily store activities including pizza preparation, quality control, timely order fulfillment, and inventory management to prevent shortages or waste. Actively implement strategies to increase sales and improve overall store performance.
  • Team Leadership: Recruit, train, schedule, and motivate staff while conducting performance reviews and managing discipline.
  • Customer Service: Address customer complaints promptly, maintain a welcoming atmosphere, and monitor satisfaction to improve service.
  • Financial Management: Control costs, track sales, and handle daily cash reconciliation and deposits to meet financial goals.
  • Compliance & Safety: Ensure adherence to food safety, hygiene, and health regulations, maintain cleanliness, and enforce company standards.
  • Marketing & Community: Execute local marketing initiatives and foster strong community and customer relationships to drive sales.

Assistant Manager

Domino's Pizza
London, Ontario
05.2022 - 05.2023
  • Support Operations: Assist in managing daily store functions including food prep, quality checks, and ensuring timely order delivery.
  • Team Support: Help recruit, train, and supervise staff; create schedules; and encourage high performance and teamwork.
  • Customer Service: Help resolve customer issues promptly, and contribute to maintaining a friendly store environment.
  • Financial Assistance: Monitor costs, support sales tracking, and assist with cash handling and deposits.
  • Compliance & Safety: Help maintain food safety, hygiene, and store cleanliness while enforcing company policies.
  • Marketing Support: Assist with local marketing efforts and help build positive customer and community relationships.

Machine Operator

KSR International
Rodney, Ontario
10.2021 - 03.2022
  • Operate Machinery: Set up, run, and monitor machines used in manufacturing car brake components.
  • Quality Assurance: Inspect products to ensure they meet safety and quality standards; report defects.
  • Maintenance: Perform routine cleaning, lubrication, and basic troubleshooting to keep machines running smoothly.
  • Safety Compliance: Follow strict safety protocols and wear protective equipment to maintain a safe workplace.
  • Production Support: Assist with material handling, loading/unloading parts, and maintaining production flow.

Education

Diploma - Business Human Resource

Fanshawe College
London, None
04-2022

Skills

  • Operations management
  • Inventory management
  • Quality control
  • Financial management
  • Customer service
  • Team leadership
  • Sales Growth Strategies
  • Conflict Resolution
  • Material Handling
  • Office Management
  • Data Entry & Database Management
  • Document Preparation & Filing
  • Email & Correspondence Handling
  • Meeting Coordination & Minute Taking

Certification

  • Food Handler Certificate

Timeline

General Manager

Domino's Pizza
06.2023 - Current

Assistant Manager

Domino's Pizza
05.2022 - 05.2023

Machine Operator

KSR International
10.2021 - 03.2022

Diploma - Business Human Resource

Fanshawe College

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Rohan Sharma