Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rohan Narang

Gimli,MB

Summary

Proactive Night Auditor with extensive experience in overseeing night audits and ensuring accurate financial reconciliations. Skilled in handling cash and credit transactions, maintaining balanced accounts, and enhancing customer service. Strong problem-solving abilities and dedication to maintaining compliance and confidentiality in documentation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Night Auditor

Lakeview Resorts
08.2024 - Current
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.


Case Manager

Concentrix
09.2022 - 04.2024
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.

Cashier

Europa
03.2021 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Security Officer

GardaWorld Security
08.2020 - 02.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Education

2 Year Diploma - Chemical Lab Technician

Durham College
Oshawa, ON
06-2020

No Degree - Accounting And Finance

NCA
Jalandhar, Punjab, India
01-2016

Skills

  • Front Desk Operations
  • Multitasking and Organization
  • Problem-Solving
  • Strong Work Ethic
  • Resolving issues
  • Teamwork and Collaboration
  • Decision-Making
  • Customer Service

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • Food Handler Certification - ServSafe or National Restaurant Association.
  • First Aid and CPR Certification
  • Certificate in Computer Accountancy

Timeline

Night Auditor

Lakeview Resorts
08.2024 - Current

Case Manager

Concentrix
09.2022 - 04.2024

Cashier

Europa
03.2021 - 03.2024

Security Officer

GardaWorld Security
08.2020 - 02.2022

2 Year Diploma - Chemical Lab Technician

Durham College

No Degree - Accounting And Finance

NCA

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Rohan Narang