Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROHAN MALIK

BRAMPTON,ON

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated is Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced Sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales associate position. Ready to help team achieve company goals.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Delivery Associate

Ekart Logistics
01.2019 - 03.2020
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.

Sales Associate,Cashier,Customer Representative

BALAJI SUPER MART
03.2020 - 12.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

BALAJI SUPER STORE –CASHIER, POS OPERATOR, SALES REPRESENTATIVE, OVER THE COUNTER ASSOCIATE, CUSTOMER REPRESENTATIVE

03.2020 - 12.2022
  • Provided prompt, efficient, and courteous customer service, by listening and fulfilling the customer’s needs
  • Maintained a clean, customer-friendly environment by cleaning and maintaining the store regularly, which made the store receive excellent reviews
  • Received cash from customers and gave correct change, which fulfilled the store’s objective to attend to each customer for only 3 minutes
  • Performed all regular cleaning activities and other tasks that were included in job assignments, by managing the time, which showed my efficiency and was recognized for the same
  • Forecasted, ordered, and stock merchandise, which ensured the store was not going through under or over-inventory
  • Customer satisfaction is crucial in a grocery store
  • As an effective owner everyone should be attentive to customers' needs, preferences, and feedback, and strive to create a positive shopping experience
  • I have done a cashier jobs and was a salesman also in that I manages the sales and record transactions and so I know how to do entry or collect money
  • Served customers by selling products and meeting customer needs
  • Serviced existing accounts, obtained orders, and established new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors
  • Adjusted sales presentations’ content by studying the type of sales outlet or trade factor
  • I was the sales representative in the grocery stores, restaurants, bakery
  • Focused sales efforts by studying existing and potential volumes of dealers
  • Submitted orders by referring to price lists and product literature
  • Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
  • Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
  • Recommended product, service, and policy changes by evaluating results and competitive developments.

Chef

Indian Accent
01.2023 - 07.2023
  • Establishing staff and production schedules to ensure there is sufficient help throughout and to enable timely delivery of food items
  • Determining when there is a need for additional help to maintain satisfactory service
  • Inspect work areas, supplies, ingredients, and cooking equipment to ensure constant conformance to regulatory standards
  • Meeting with clients as and may be necessary to negotiate prices and arrange menu items for banquets, weddings, and other special occasions
  • Analysing recipes and making menu changes when necessary to minimize overhead costs while still keeping customers happy
  • Coordinating all food budgeting, purchasing, and planning operations with other members of the staff
  • Monitoring and overseeing sanitation practices to ensure that employees strictly adhere to the standards and regulations of cleanliness.

Education

High School Diploma -

DELHI PUBLIC SCHOOL
INDIA
01.2019

Skills

  • Customer service
  • Meeting sales goals
  • Negotiation
  • Self-confidence
  • Presentation skills
  • Client relationships
  • Motivation for sales
  • Time Management
  • Cooking Technique Demonstrations
  • Kitchen Management
  • Portion and Cost Control
  • Steady Food Flows
  • Food Stock and Supply Management
  • Verbal and Written Communication
  • Verify Food Quality
  • Control Labor Costs
  • Cook Consistent Dishes
  • Food Safety Oversight
  • Sanitation Guidelines
  • Waste Control
  • Hand Tools
  • Cash Register Operations
  • Estimate Food Needs
  • Operations Management
  • Special Requests
  • Culinary Trends
  • Rotation Procedures
  • Order Delivery Practices
  • Temperature Monitoring
  • Food Preparation and Safety
  • Chef Support
  • Made-to-Order Meals
  • Guest Satisfaction
  • Counter Sanitization
  • Performance Improvement
  • Create Recipes
  • Menu Planning
  • Restaurant Operation
  • Assist Customers
  • Banquets and Catering

Timeline

Chef

Indian Accent
01.2023 - 07.2023

Sales Associate,Cashier,Customer Representative

BALAJI SUPER MART
03.2020 - 12.2022

BALAJI SUPER STORE –CASHIER, POS OPERATOR, SALES REPRESENTATIVE, OVER THE COUNTER ASSOCIATE, CUSTOMER REPRESENTATIVE

03.2020 - 12.2022

Delivery Associate

Ekart Logistics
01.2019 - 03.2020

High School Diploma -

DELHI PUBLIC SCHOOL
ROHAN MALIK