Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
REFERENCES AVAILABLE UPON REQUEST
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Rohan Mahendru

204 Duke St

Summary

Compassionate and results-driven Business Administration graduate with hands-on experience in youth support, elder care, and community services. Skilled in providing personalized support to children, youth, and seniors by assisting with daily living activities, building independence, and fostering emotional well-being. Experienced in working in retirement home care and youth-focused roles, where patience, empathy, and relationship-building were essential. Complemented by strong business and analytical skills gained through managing a small business, academic projects, and applied use of tools such as Excel and R Studio for data analysis, forecasting, and simulations. Recognized for the ability to balance human-centered care with analytical problem-solving, bringing both compassion and critical thinking to every role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Residential Support Staff Member

Henley House
11.2024 - 07.2025
  • Supported residents with daily activities, medication assistance, and companionship.
  • Built trust within the residential community by consistently demonstrating empathy, patience, reliability during interactions with both residents and staff members.
  • Increased staff efficiency through active participation in staff meetings, trainings, and shift changeovers while sharing pertinent information about resident progress.

Social Worker

Extendicare
04.2020 - 01.2021
  • Assisted residents in achieving personal goals, supporting them through various life challenges and transitions.
  • Communicate with families to help them understand the resident’s care plan, medical updates, and emotional needs.
  • Provide emotional support, counseling, and crisis intervention for residents adjusting to long-term care.


Owner and Operator

Sparke Squad
03.2023 - 07.2024
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed all aspects of business operations, including sales,marketing, and service delivery.

Overnight Fulfillment Associate

Walmart
04.2021 - 08.2024
  • Assisted in reducing store losses by promptly identifying and reporting inventory discrepancies.
  • Ensured a safe working environment by adhering to established safety policies and procedures during the nighttime shift.
  • Supported store operations by conducting price audits and updating shelf labels when necessary.
  • Exhibited strong multitasking abilities-simultaneously handling various tasks such as restocking shelves, binning the overstock and monitoring inventory levels during overnight shifts.

Education

BBA - Bachelors of Business Administration

Goodman School of Business- Brock University
St. Catharines, ON
07-2024

Skills

  • Crisis intervention and safety planning
  • Personal and collaborative assistance
  • Behavioral and emotional support
  • Client empowerment
  • Adaptive support
  • Customer Relationship Management
  • Business Operations and Management
  • Business Simulations
  • De-escalation
  • R- Studio
  • Door to door sales
  • Customer Service skills
  • Technical support

Languages

English
Hindi
Punjabi

Certification

  • NVCI
  • Standard First Aid-CPR C-AED
  • MENTAL HEALTH FIRST AID
  • ASIST

Timeline

Residential Support Staff Member

Henley House
11.2024 - 07.2025

Owner and Operator

Sparke Squad
03.2023 - 07.2024

Overnight Fulfillment Associate

Walmart
04.2021 - 08.2024

Social Worker

Extendicare
04.2020 - 01.2021

BBA - Bachelors of Business Administration

Goodman School of Business- Brock University

REFERENCES AVAILABLE UPON REQUEST

                                                   Based in Miramichi. Open to relocation

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Rohan Mahendru