Rohan Lakha
Calgary,AB
Summary
Dynamic administrative professional with experience at Equium Group, excelling in customer service and data entry. Proven ability to maintain confidentiality and enhance client relationships. Skilled in office administration and Microsoft Word, ensuring accurate record-keeping and efficient operations. Recognized for delivering exceptional support and fostering a positive environment.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Equium Group
06.2024 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Restaurant Busser
Mercato West
11.2023 - 02.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Education
High School Diploma -
Ernest Manning High School
Calgary, AB06-2025
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Microsoft Word
Timeline
Administrative Assistant
Equium Group
06.2024 - 09.2024
Restaurant Busser
Mercato West
11.2023 - 02.2024
High School Diploma -
Ernest Manning High School
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