Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ritik Gera

North York, ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Field Service Technician

Bell Technical Solutions
05.2022 - Current
  • Worked effectively in fast-paced environments.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Installed and configured new devices and system components.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Security Guard

Allied Universal Security Services
Toronto
11.2021 - 04.2022
  • Recovered critical information from data back ups to restore functionality.
  • Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked and verified photo identification prior to granting facility access.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Security Guard

Wincon Security
Markham
07.2021 - 12.2021
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Manager

Popeyes® Louisana Kitchen
Toronto
01.2020 - 07.2020
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Computer Engineering Technology - Information Technology

Seneca College
North York, ON
04.2022

Skills

  • Information Technology
  • Technical Support
  • Quality Assurance Controls
  • Analysis
  • Software Application Testing
  • Working with Technological Equipment and Machinery

Certification

  • First Aid and CPR "C"
  • Crisis Intervention and Prevention
  • MORB


Timeline

Field Service Technician

Bell Technical Solutions
05.2022 - Current

Security Guard

Allied Universal Security Services
11.2021 - 04.2022

Security Guard

Wincon Security
07.2021 - 12.2021

Manager

Popeyes® Louisana Kitchen
01.2020 - 07.2020

Computer Engineering Technology - Information Technology

Seneca College

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Ritik Gera