Rohan Bhatti
London,ON
Summary
Sales and leasing consultant at Sarnia Volkswagen with a strong record in customer service and relationship management. Expertise in team leadership and event coordination, resulting in increased customer satisfaction and loyalty. Proven ability to resolve inquiries efficiently while maintaining a welcoming environment for clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
Sarnia Volkswagen
Sarnia, Ontario
04.2025 - Current
- Assisted customers in exploring vehicle options.
- Conducted vehicle demonstrations to showcase features and benefits.
- Managed customer inquiries and provided timely follow-ups on leads.
- Developed rapport with clients to enhance customer satisfaction and loyalty.
- Collaborated with the finance team to facilitate paperwork.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
Student Volunteer
YMCA
Strathroy, Ontario
01.2025 - 04.2025
- Assisted in organizing community events and activities for diverse groups.
- Greeted members and guests, ensuring a welcoming environment.
- Supported members by responding to inquiries, sharing information about services and promotions, and ensuring that the fitness floor and equipment remained clean, organized, and welcoming.
Assistant Team Leader
Dollarama
Sarnia, Ontario
09.2023 - 04.2025
- Led a team of 13 associates in daily operations, ensuring efficient store performance and excellent customer service.
- Coordinated and supervised staff activities to ensure a positive and efficient work environment.
- Resolved customer issues and inquiries promptly, maintaining a high level of customer satisfaction.
Education
Sports Business Management -
Lambton College
Sarnia, ON04-2025
Bachelor's degree - Physical Education And Coaching
Lovely Professional University
India06.2022
Skills
- Customer service
- Team leadership
- Event coordination
- Relationship building
- Goal oriented
- Organizational skills
Certification
• G Class Driver's License
• WHIMS Trained
• First Aid CPR Trained
• WHIMS Trained
• First Aid CPR Trained
Languages
- English, Hindi, Punjabi
Timeline
Sales and Leasing Consultant
Sarnia Volkswagen
04.2025 - Current
Student Volunteer
YMCA
01.2025 - 04.2025
Assistant Team Leader
Dollarama
09.2023 - 04.2025
Sports Business Management -
Lambton College
Bachelor's degree - Physical Education And Coaching
Lovely Professional University