Mahsa Pourvahabzadeh
Saskatoon,SK
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Advisor
Charm Diamond Centres
09.2022 - 03.2024
- Increased sales by establishing rapport with customers and identifying their needs.
- Developed long-lasting client relationships by providing exceptional customer service.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
Manager in Training
Suzy Shier
02.2022 - 08.2022
- Enhanced team performance by implementing effective training strategies and management techniques.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Reduced employee turnover rates with comprehensive onboarding programs and ongoing professional development opportunities.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
Administrative Clerk
LTD Nava Security Guard
09.2019 - 01.2022
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Skills
- Upselling strategies
- Product Demonstrations
- Complex transaction processing
- Spreadsheet development
- Account Management
- Staff Leadership
Languages
English
Timeline
Sales Advisor
Charm Diamond Centres
09.2022 - 03.2024
Manager in Training
Suzy Shier
02.2022 - 08.2022
Administrative Clerk
LTD Nava Security Guard
09.2019 - 01.2022
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