Rogers Mugabe
Toronto,ON
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
13
13
years of professional experience
Work History
OPEERATIONS MANAGER
THE HIDEOUT
02.2019 - 09.2023
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Facilitated smooth collaboration between departments through clear communication channels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines ie Bar managers, waiters and waitresses, chefs and security teams.
Operations Assistant
CYCLONE HOLDINGS (U) LTD
01.2011 - 09.2017
- Streamlined operations by implementing efficient inventory management systems.
- Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Expedited processing times through careful data entry and meticulous attention to detail in handling paperwork.
Education
CERTIFICATE OF BUSINESS STUDIES - Business Accountancy
UGANDA MANAGEMENT INSTITUTE
KAMPALA,UGANDA04.2006
Bachelor of Information Technology -
MAKERERE UNIVERSITY
KAMAPALA UGANDA01.2005
Skills
- Financial Management
- Maintenance Planning
- Program Administration
- Customer Service
- Document Control
- Incidents Management
- Contract Management
- Logistics Oversight
- Health and Safety Compliance
- Marketing
Languages
English
Full Professional
Timeline
OPEERATIONS MANAGER
THE HIDEOUT
02.2019 - 09.2023
Operations Assistant
CYCLONE HOLDINGS (U) LTD
01.2011 - 09.2017
CERTIFICATE OF BUSINESS STUDIES - Business Accountancy
UGANDA MANAGEMENT INSTITUTE
Bachelor of Information Technology -
MAKERERE UNIVERSITY
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