ROGER JAMES MCDONALD
Certified Property/Operations Manager
Edmonton,AB
Summary
Experienced Senior Project Manager with PMP certification ready to provide strong technical direction and strategy development to Agile and DevOps teams across development unit. Highly technical experience in [Type], [Type] and [Type] environments and keen abilities in business management including budgets, scheduling and business development.
Highly-qualified Property Operations Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
15
15
Certifications
Work History
Senior Project Manager
BGIS
01.2022 - Current
- The diversity of projects carried out by the Design and Project Delivery Services group in a wide range of industries – retail, commercial, institutional, and industrial – efficiently be a key player involved in different construction models, manage a variety of stakeholder interests, and continue to grow and deepen your knowledge base
- Excellent communication ability to engage with senior executives and building credibility with clients, especially when dealing with mission-critical projects
- Plans and oversees the end-to-end delivery of assigned projects
- Projects managed are typically of moderate to high complexity, risk, and exposure
- In collaboration with project stakeholders, defines project scope, deliverables, and requirements
- Responsible for resolving issues, managing client expectations, and ensuring client satisfaction
- Accountable for providing immediate supervision to project administration and coordination roles including procurement, finance, security, Associate Project Managers and Project Managers
- Advanced ability to deliver projects on-time, on-budget, within specifications, and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements
- Possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies to optimize project delivery and deliver value to the client.
Operations Manager
BGIS
10.2015 - 01.2022
- Successfully managing the Alberta Government’s Infrastructure contract for North Buildings Group (221,000 square meters of government facilities) in the Northwest sector of Alberta
- Accountable for the approximate $10.2 million direct costs budget to include project forecasting, development, and management as well as the on-going operations & maintenance, and annually achieving our contractual KPI
- Developed and coordinated capital project management with the Alberta infrastructure staff to facilitate the completion of capital project and ensuring that the numerous sites received the required capital funding to remain fully maintained and upgraded in support of the various government programs
- Established and maintained a positive communication network and built a positive relationship with Alberta Infrastructure staff and other government departments (mainly Alberta Health Services, Solicitor General and Public Security) by providing a single point of contact and ensuring a strong customer service and tenant relation leading to a positive cooperative work environment between the client, tenants, BGIS and program support staff
- Provided strategic and operational planning guidance to assist with both corporate and government decision making
- Constantly mentored Facility Managers to increase their knowledge in financial, contract and project management process.
Facility Manager
SNC LAVALIN, Edmonton
10.2012 - 10.2015
- Remand Center
- Managed the Alberta Government’s newly constructed Edmonton Remand Center
- Accountable for the approximate $4.5 million direct costs budget to include project forecasting, development, and management as well as the on-going operations & maintenance, and annually achieved full KPI
- Developed project justifications for mid and long-term capital planning, interfacing with Government of Alberta Infrastructure’s (AI) Facility Management group, guaranteeing that the facility received the additional funds to maintain, and upgrade required services at the Remand Center
- Managed all external service contracts for the facility; directed the work of contractors and consultants as required to ensure that the delivery of facility services was done according to clients’ expectations and contractual obligations
- Managed communication and built positive relationships with facility occupants (Solicitor General Staff and Alberta Health Services staff) by providing a single point of contact and ensuring a strong customer service and tenant relation which aided in developing a cooperative environment between all internal personnel
- Provided liaison coordination during final phases of Edmonton Remand Centre construction project between Alberta Infrastructure Property Management, Alberta Infrastructure Capital Project team, Solicitor General Staff, Alberta Health Services, and contractors
- Assisted in smooth transition from a project setting to an operational facility
- Developed, established, and maintained required contracts for the successful infrastructure operations of the facility.
Manager of Real Property Management Services
Defense Construction Canada, DCC
05.2012 - 10.2012
- RPMS)
- Managed operations of the Real Property services within the Western Region (extending from Northern Ontario to Vancouver Island)
- Participated in the strategic and operational planning and management of Real Property Management services for the Western Region
- Completed complex service line project work (e.g., draft policy, carry out technical reviews, report on service line performance)
- Initiated the setup of Regional Facility Management contracts
- Pursued and developed business opportunities with the client-partner (including the Department of National Defense and Alberta construction industry)
- Researched, prepared and presented documentation for long-term projects (e.g., approvals, statements of work, charters, budgets, policies and procedures)
- Provided mentoring to Infrastructure personnel on their roles and responsibilities which increased performance and service to the client
- Attended Strategic meetings in Ottawa to establish future responsibilities for the service line support to the Depart of National Defense.
Military Engineer
Canadian Armed Forces
04.1983 - 05.2012
- Used coordination and planning skills to achieve results according to schedule.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used Microsoft Word and other software tools to create documents and other communications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
Deputy Senior Engineer
Western, CFB Edmonton, Land Forces Western
05.2010 - 05.2012
- Army) Headquarters responsible for all the Land Forces Western Area (Army Based) Infrastructure/Facilities from Northern ON to Vancouver Island with several sites also in NWT and the Yukon
- Liaised with National Defence Headquarters, Ottawa, Assistant Deputy Minister Infrastructure and Environment (ADM (IE)) and Director Land Infrastructure staff, on infrastructure/project related issues which included:
- National Level Capital Projects
- Policies and procedures
- Nationally Allocated Funding (current year and future allocations)
- Fire suppression / alarm compliance
- National and regional contracting
- Presented infrastructure/facility advice to senior level officers at both the Local and National Levels
- Supported seven Base Engineering Officers with technical direction and guidance
- The area of influence was from CFB’s Suffield, Edmonton, Calgary, Wainwright, AB, to Shilo, MB, Chilliwack, BC and Yellowknife, NWT
- Wrote the business plan annexes for two levels of command at Canadian Forces Base Edmonton (the Area Support Group and Area Headquarters).
Deputy Engineer Officer
Engineering Services Company, CFB Edmonton
04.2008 - 05.2010
- Commander of CFB Edmonton’s Engineer Services Company
- Overall responsible for the day-to-day operations of the Engineer Services Company (to include project planning, financial and personnel allocation)
- Experience in drafting reports:
- Financial Management Expenditures report – tracking spent dollars to budgeted dollars
- Project Implementation Report – tracking projects from the design stages to completion
- Status Reports to Senior Officers – summarizing the status of projects and spending
- Military and civilian Performance Reviews – annual employee evaluations for 60 military and 100 civilian (union) personnel
- Provided direction, mentoring and guidance to Engineer Services Company employees (to include both the military personnel and the civilian employees (170 personnel))
- Briefed senior officers/staff on:
- Base-wide maintenance and construction projects
- Budget status – allocation to expenditures
- Personnel Administration – recruiting, selecting, and training of new personnel
- Oversaw project management of construction projects from design stage to final completion:
- Assisted with national Capital Project Development in the planning and design phase of the Yukon Lodge project Single living accommodations) at CFB Edmonton
- Participated in urban planning, with Canadian Forces Housing Agency, of Residential Housing Units (RHU) for CFB Edmonton
- 5 million re-modernization of a warehouse facility to an operational headquarters facility
- Renovation of a 32 bunker ammunition site
- Participated in project development between AB Department of Transport and DND on development of Anthony Henday and the effects it would have on CFB Edmonton
- Development and execution of barrier free infrastructure in Residential Housing Units
- Ensured the technical training for infrastructure tradesmen was always maintained and current.
Infrastructure/Facility Officer
Division Support Group, CFB Edmonton
07.2007 - 04.2008
- Level staff position that provided Real Property Asset Management oversight and direction to supporting units of Land Forces Western Area so that they were able to concentrate on their military tasks
- Managed a $70,000,000.00 direct costs budget for the Area Support Group Infrastructure division ensuring that all infrastructure was operational
- Provided financing to satellite organizations to provide construction engineering service to users (including bases CFB Shilo, Area Support Unit Calgary, Area Support Unit Chilliwack, CFB Suffield, CFB Edmonton, Whitehorse and Yellowknife, and the Northwest Territories)
- Compiled reports for the Department of National Defence on facilities and services received from municipal and provincial authorities ensuring that the bases received their facility support from the National Level
- Managed personnel, equipment and resources and provided reports regarding their status
- Ensured the operational abilities of the Western Region’s CFBs were maintained through budget controls, technical advice to Infrastructure staff, project/contract management and maintaining the required workforce.
Education
MBA -
Athabasca University
01.2020 - Current
Real Property Administrator (RPA) Designation (BOMI). Lean Six Sigma Green Belt Professional (Six Sigma Global Institute). Certified Property Management (One course for completion through the -
Real Estate Institute of Canada
Graduate Diploma - Management
GDM - undefined
Project Management Professional (PMP). Agile Hybrid Project Pro (PMI). Certified Engineering Technologist (CET) (ASET). - Civil Engineering
Graduate of Canadian Forces School of Military Engineering (CFB
Graduate - Strategic and Operational
Canadian Army Command and Staff College (CFB
Skills
SKILLS SUMMARYProgressively responsible experience that includes but is not limited to the following
Project Management Experience
Strategic and Operational Planning
Ability to effectively network
Strong Administration capabilities
Exceptional public speaking
Human Resource recruitment and hiring experience
Strong communication and interpersonal abilities
Conflict resolution and dispute mediation experience
Financial responsibility of a multi-million dollar
Experience working in a fast-paced environment
Certification
Project Management Institute (PMI).
Additional Information
- DECORATIONS/AWARDS (, While in Canadian Armed Forces) Canadian Peacekeeping Service Medal. Canadian Decoration 1 (for 29 years of service). UN Protection Force (Yugoslavia) (UNPROFOR). UN Mission in Ethiopia and Eritrea (UNMEE). Queen Elizabeth II Golden Jubilee Medal. Special Service Medal. Commander-in-Chief Unit Commendation for service in the Former Republic of Yugoslavia. Joint Task Force Commander Commendation while deployed to Ethiopia/Eritrea.
Timeline
Senior Project Manager
BGIS
01.2022 - Current
MBA -
Athabasca University
01.2020 - Current
Operations Manager
BGIS
10.2015 - 01.2022
Facility Manager
SNC LAVALIN, Edmonton
10.2012 - 10.2015
Manager of Real Property Management Services
Defense Construction Canada, DCC
05.2012 - 10.2012
Deputy Senior Engineer
Western, CFB Edmonton, Land Forces Western
05.2010 - 05.2012
Deputy Engineer Officer
Engineering Services Company, CFB Edmonton
04.2008 - 05.2010
Infrastructure/Facility Officer
Division Support Group, CFB Edmonton
07.2007 - 04.2008
Military Engineer
Canadian Armed Forces
04.1983 - 05.2012
Real Property Administrator (RPA) Designation (BOMI). Lean Six Sigma Green Belt Professional (Six Sigma Global Institute). Certified Property Management (One course for completion through the -
Real Estate Institute of Canada
Graduate Diploma - Management
GDM - undefined
Project Management Professional (PMP). Agile Hybrid Project Pro (PMI). Certified Engineering Technologist (CET) (ASET). - Civil Engineering
Graduate of Canadian Forces School of Military Engineering (CFB
Graduate - Strategic and Operational
Canadian Army Command and Staff College (CFB