Roger Rivera
Ottawa,ON
Summary
30+ years of experience in the hospitality industry. Through out the years have worked a variety of positions in different establishments, from dishwasher all the way to manager, from casual service to fine dining. Energetic, organized, adaptable and strong server are main qualities used to describe me.
Overview
4
4
years of post-secondary education
31
31
years of professional experience
Work History
Server
Rideau Club
Ottawa
01.2023 - Current
The Rideau Club is a private members club in the heart of Ottawa. Duties include fine dining service, setting up and tearing down the dining rooms, banquets and special functions.
Server/Manager
Pancho Villa Restaurant
Ottawa, ON
10.2002 - 09.2026
Serving customers, restaurant manager, trouble shoot problems and conflict resolution, trained staff, bartending, streamlined POS system, creation of wine menu and specialty cocktaiL menu, open and close restaurant.
Server
Hyre
Ottawa
12.2022 - 01.2023
Hyre is a restaurant staffing agency. Worked in many different hotels (The Westin, Hotel, Fairmount Chateau Laurier, The Delta) banquets, private club and retirement homes, all requiring versatility and strength.
Server
L.A. Gondola
Ottawa, ON
05.2000 - 10.2002
A fine dining establishment specializing in Italian cuisine.
Server/Manager
Oh So Good Desserts
Ottawa, ON
05.1995 - 01.2000
A fast paced environment serving specialty coffees and desserts. Barrista, stock inventory, kitchen help, server, manager, open and closed the restaurant. Made the business more profitable by identifying key issues.
Education
Bachelor of Arts -
University of Ottawa
Ottawa 09.1981 - 04.1985
Skills
* Thorough knowledge of menu offerings, spirits and wine
* Ensuring customer satisfaction by remaining attentive and accessible
* Good work ethic with friendly and positive attitude
* Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
* Proficient at multitasking while remaining professional and courteous in fast-paced and environment
* Work well in group settings or individually
* Smart Serve Certified
* Languages , English, French, Spanish(basic)
Refrences
1. Mrs Alisha Freije, 613-858-1156
2. Ms Andrea Lewis 613-218-1484
Timeline
Server
Rideau Club
01.2023 - Current
Server
Hyre
12.2022 - 01.2023
Server/Manager
Pancho Villa Restaurant
10.2002 - 09.2026
Server
L.A. Gondola
05.2000 - 10.2002
Server/Manager
Oh So Good Desserts
05.1995 - 01.2000
Bachelor of Arts -
University of Ottawa
09.1981 - 04.1985