Roger Rawlins
Toronto,ON
Summary
As a purpose driven collaborative team player, I offer leadership skills that bring forward a commitment to life-long learning, always offering a people centric philosophy to human resources, I have driven and supported end-to-end human resources in both unionized and non-unionized environments. I firmly believe in treating people fairly while considering different perspectives to be aired while moving organizational initiatives forward. Strategic Human Resources Manager recognized for high productivity and efficient task completion. Skilled in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to drive organizational success. Committed to fostering positive workplace culture and enhancing employee engagement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Manager
The CReATe Fertility Centre
Toronto , ON
2021.08 - Current
- Co-create goals and objectives to manage the recruitment, retention, labour relations, policies and procedures and other employee programs that are consistent with the organization's mission, vision and core values and that support resident/patient care
- Develop and implement appropriate communication pertaining to all human resource programs, policies, procedures and employee programs
- Provide advice, guidance and consultation on best practices, employment law and keeping abreast of current trends/changes in legislation providing practical advice to clients based on the interpretation of policies and procedures, employment law (ESA, OHRC, OHSA), and Collective Agreements, as applicable
- Supports senior managers on labour relations, recruitment, human resource policies and procedures, compensation and benefits, health and safety, succession planning, training and organizational development, and employee programs (i.e
- Service awards, employee recognition programs)
- Advises management and staff re: employee relations issues, hiring practices, interpretation of human resource policies and collective agreements
- Maintains human resource policies and procedures that meet legislative requirements, AODA compliance and support the mission, vision, and values of the organization
- Ensures that policies and procedures are current and reflect best practices in human resources management
- Coordinates the job posting and selection process in conjunction with HR staff and department managers
- Assists in the orientation of new hires
- Partner with and serve as a resource to employees, management to promote and maintain positive employee and labour relations to strengthen and optimize talent.
Manager, People & Culture
Shepherd Village Inc
Toronto , ON
2020.02 - 2021.04
- As a member of the Management Team, provided leadership on the appropriate and efficient use of Human Resources within the existing Legislation and Contractual Agreements
- Responsible for providing effective and timely advice, guidance and support to Managers in the interpretation and administration of the Collective Agreement, Recruitment & Retention, WSIB/illness/leaves of absence (ESA related) and return to work programs
- Partnered with Managers to oversee the maintenance of the Attendance Management program, Internal Job Posting Process and related system updates
- Responsible for the operations and management of the People and Culture Department with several direct reports
- Planned, organized, directed and supervised the activities of the P&C Dept
- To provide quality support to our Front-line staff in an effort to ensure excellent Resident care throughout our eight acre Campus Community
- Assisted the Senior Leadership Team interpret philosophy and establishes and implements goals and objectives, policies and procedures in compliance with regulatory requirements
- Maintained all required records, reports, statistics, etc., for both staff including and department leaders in accordance with policies, procedures and legislative requirements
- Complied with and educated all Staff Members regarding Best Practices of Infection Control, when needed
- Chaired the Occupational Health & Safety Committee
- Planned, directed, co-ordinated and supervised the overall Nursing Program for Residents within the Facility
- Directed and monitored the maintenance of health care records to ensure the promotion and compliance with regulations and quality care for the Resident
- Led and participated in JOHSC meetings, in an effort to prevent Employee injuries and decrease workplace injuries and time off
- Accomplishments: Significant decrease in payouts of former Employees claims of Unjust Disciplines and Terminations
- Successful Accreditation via the Ministry of Health and Long-term Care
- Human Resources areas requiring improvement = Zero
- Successful recruitment and retention of many positions throughout the Organization in having the most suitable and qualified Candidates remain with the Organization past their probationary periods
- The Customer Experience has improved so much that a lot of staff members have commented that they are much more satisfied with in which the manner of the issues/concerns/questions have been addressed by my Department
- This also applies to (3rd) third party Vendors and Associates.
Director of Care and Wellness
Amica Mature Lifestyles
Toronto , ON
2016.01 - 2018.11
- Responsible for the day-to-day operations and management of the Nursing Department
- Planned, organized, directed and supervised the activities of the Nursing Department to provide quality resident care with over 34 direct reports
- Interpreted nursing philosophy and established and implemented goals and objectives, policies and procedures in compliance with regulatory requirements
- Maintained all required records, reports and statistics, etc., for both residents and department personnel in accordance with policies, procedures and legislative requirements as mandated
- Complied with and educated Staff Members regarding Best Practices of Infection Control
- Assumed responsibility for the facility in the absence of the General Manager
- Sat on the Occupational Health & Safety Committee
- Planned, directed, coordinated and supervised the overall nursing programs for residents within the Facility
- Directed and monitored the maintenance of health care records to ensure and promote compliance with regulations and the quality care of Residents
- Led and participated in JOHSC meetings, in an effort to prevent Employee injuries and decrease workplace injuries and time off
- Complied with all relevant Provincial and Federal Acts and Regulations, i.e
- Health Disciplines Act, Human Rights Code, Labour Relations Act, WSIB, College of Nurses Standards, RHA, etc
- Accomplishments: Successful completion of RHRA Accreditation Process in May 2016, 2017, 2018
- January 2017, 2018
- Infractions / Areas requiring improvement = Zero
- 2017, 2018 Audit of Processes identified some areas that needed to be addressed
- Result - Zero areas of concern - no Sightings
- Implemented an incentive program to increase staff attendance.
Assistant General Manager / Director of Care
Plymouth Cordage Retirement Community
Welland , ON
2014.01 - 2016.12
- To lead the operations and management of the Retirement Community
- Planned, organized, directed and supervised the activities of the Nursing Department, Dietary, Recreation / Activities, Maintenance and Housekeeping in an effort to provide quality resident care
- Oversee, supervise and direct Department Leaders to promote quality care in a clean, positive, healthy environment
- Interprets nursing philosophy and establishes and implements goals and objectives, policies and procedures in compliance with regulatory requirements
- Attended Occupational Health & Safety Committee monthly meetings
- Maintains all required records, reports, statistics, etc., for both residents and department personnel in accordance with policies, procedures and legislative requirements
- Participated in JOHSC meetings, in an effort to prevent Employee injuries and decrease workplace injuries and time off
- Assumed responsibility for the facility in the absence of the Executive Director
- Plans, directs, co-ordinates and supervises the overall nursing program for residents within the facility
- Directs and monitors the maintenance of health care records to ensure promote compliance with regulations and quality care for the resident
- Complies with all relevant Provincial and Federal Acts and Regulations, i.e
- Health Disciplines Act, Human Rights Code, Labour Relations Act, WSIB, College of Nurses Standards, RHA, etc
- Accomplishments: Successful completion of RHRA Accreditation Process in September 2014
- Infractions / Areas requiring improvement = Zero
- Implemented an incentive program to increase staff attendance, program - Successful.
Executive Director / Director of Care - Dual Role
Revera Retirement Properties
Toronto , ON
2010.05 - 2014.12
- To be efficient in the operation and cost control of all the Property's departments (i.e., food service/ culinary, housekeeping, recreation, health and wellness, environmental services, front office and reception)
- To ensure that all Property services are provided in conformance with all applicable legislative/regulatory/retirement Properties requirements, including preparation of accreditation documents as required; understands and practices the management style of 'Ownership, Accountability and Responsibility' for directing all the Property's operations
- To meet/exceed stabilized budgeted occupancy levels, to maximize ancillary revenues including care, pharmacy, telephone, cable etc
- Selected, oriented and monitored the performance of departmental and program managers, and conducted annual performance appraisals
- Promoted the Property and the Organization by overseeing all marketing/sales activities in accordance with Organizational Policies and standards and promoting a sales culture
- Participated in the development of the Property's annual operating and capital budgets and ensure conformance to approved budgets
- Achieved optimal operating budget margin for the Property
- Established Property goals and objectives in conjunction with the Regional Director of Operations ensure that these are met within available budgetary and fiscal resources, and appropriate time frames
- Ensured that all care and services provided for were billed and that the labour is aligned to occupancy and acuity
- Accomplishments: Currently maintaining a zero variance in Nursing Department Budget, observed & confirmed by Regional Director of Health and Wellness
- Property awarded 'Most Improved Financial Performance 2012'
- Property awarded 'Excellence Award for its Recreational Programming 2012'.
Education
Certificate - Human Resource Management
University of Western Ontario / Fanshawe College
London, ONDiploma - Nursing
Fanshawe College of Applied Arts And Technology
London, ONSkills
- Time Management
- Innovative Thinking
- Development & Continuous Learning
- Communication
- Problem Solving
- Planning and Organizing
- Accountability and Dependability
- Managing Energy/Stress
- Decision Making and Judgment
- Coaching and Mentoring
- Ethics and Integrity
- Enforcing Regulations
- Mediating and Negotiating
Affiliations
- Member of the Human Resources Professionals Association (HRPA)
- Member of the College of Nurses of Ontario (CNO)
- Member of the Registered Practical Nurses Association of Ontario (WeRPN)
Certification
- CHRM
- PMP
- OH&S
- RPN
- IPACS
Additional Information
Executive Coaching for Leaders, Conflict Resolution, Joint Occupational, Health & Safety, Leading Teams through Change/Transition, Managing in a Unionized Environment, Conducting Investigations, Progressive Discipline, Discipline & Discharge, Dementia Certification, Infection Control Management
Languages
English
Native/ Bilingual
Timeline
Human Resources Manager
The CReATe Fertility Centre
2021.08 - Current
Manager, People & Culture
Shepherd Village Inc
2020.02 - 2021.04
Director of Care and Wellness
Amica Mature Lifestyles
2016.01 - 2018.11
Assistant General Manager / Director of Care
Plymouth Cordage Retirement Community
2014.01 - 2016.12
Executive Director / Director of Care - Dual Role
Revera Retirement Properties
2010.05 - 2014.12
Certificate - Human Resource Management
University of Western Ontario / Fanshawe College
Diploma - Nursing
Fanshawe College of Applied Arts And Technology
- CHRM
- PMP
- OH&S
- RPN
- IPACS
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