Roger Nkrumah
Edmonton,AB
Summary
Compassionate Community Rehabilitation Worker with experience in providing support to individuals with disabilities, both physically and mentally. Skilled in developing tailored rehabilitation plans, offering emotional support, and promoting independence. Strengths include strong communication skills, empathy, patience and ability to motivate others towards achieving goals. Previous roles have demonstrated positive impact on clients' lives through improved life skills and enhanced community integration.
Dedicated Community Support Worker assisting people with disabilities or impairments to undertake everyday tasks and support well-being. Experienced in creating interactive atmosphere to expedite supportive relationships. Solid vision of institutional goals inspiring cooperation and teamwork.
Compassionate professional in community and support services, highly productive and efficient in task completion. Possess specialized skills in crisis intervention, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
Languages
8
8
years of post-secondary education
11
11
years of professional experience
Work History
Community Rehabilitation Worker
Hope Mission Center
Edmonton, AB
02.2020 - 06.2026
- Supported individuals in developing personalized rehabilitation plans.
- Coordinated with healthcare professionals to ensure holistic care for clients.
- Educated clients on coping strategies and life skills for better management.
- Maintained accurate client records in compliance with organizational policies.
- Advocated for client needs within the community to access resources and services.
- Coordinated case management functions through placement monitoring, crisis intervention and discharge planning.
- Engaged in behavior modification techniques such as positive reinforcement to encourage desired behaviors.
- Organized recreational activities to help build social skills, self-esteem, and confidence levels.
- Provided advocacy services for clients when needed including assistance in accessing resources or benefits.
- Attended team meetings regularly to discuss case management decisions or updates regarding a particular client's progress.
- Monitored the safety of each client through regular home visits and assessments.
- Provided crisis intervention when necessary to de-escalate potentially dangerous situations.
- Conducted functional assessments of clients' capabilities to identify areas of need or improvement.
- Provided guidance and support to individuals with disabilities in their daily activities.
- Collaborated with families to develop effective strategies for managing challenging behaviors.
- Created individual service plans which identified goals and objectives for each client's rehabilitation program.
- Assessed changes in a client's physical or emotional status during home visits and responded accordingly.
- Developed positive relationships with clients while maintaining appropriate boundaries.
- Communicated effectively with other professionals involved in the care of the clients such as physicians, therapists, counselors .
- Facilitated referrals to appropriate community resources for clients from other agencies or health care providers.
- Assisted with job searches by creating resumes, teaching interview techniques, and providing job coaching services.
- Provided crisis intervention services when needed such as calming an agitated person or de-escalating a situation involving potential harm.
- Assisted clients in developing independent living skills such as budgeting, cooking, housekeeping, and transportation.
- Ensured that all relevant state regulations were met throughout the course of service delivery.
- Supported individuals with facility-based planned activities in home and community settings.
- Followed and evaluated individualized support care plans to increase personal development.
- Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Made referrals to utilize community resources for resident's needs.
- Developed appropriate treatment plans focusing on each individual's needs.
- Guided clients through transition to independent living within community.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
Personal Support Worker
Independent Counseling Enterprises
Edmonton, AB
01.2015 - 09.2025
- Assisted clients with daily living activities to enhance quality of life.
- Assisted clients with daily living activities and personal care routines.
- Supported bathing, dressing and personal care needs.
- Implemented individualized care plans based on client assessments and preferences.
- Developed individualized plans of care for each client based on their needs.
- Maintained accurate client records and documentation for support services.
- Maintained accurate records of client progress and needs for case management.
- Maintained accurate records of services provided and progress made by clients.
- Provided emotional support to clients, fostering a safe environment.
- Provided emotional support by listening attentively and responding compassionately.
- Assisted with medication management by reminding clients when it was time to take medications and helping them organize their medicines.
- Monitored vital signs such as temperature, pulse rate and respiration rate when necessary.
- Trained new staff on best practices in personal support and client engagement.
- Collaborated with Other Staff to ensure comprehensive client care.
- Collaborated with counseling staff to develop individual care plans.
- Facilitated communication between clients and family members for better understanding.
- Communicated effectively with families regarding client needs and progress.
- Organized recreational activities to promote social interaction among clients.
- Conducted home safety assessments to identify hazards that could put the client at risk.
- Helped plan nutritious meals according to each client's dietary requirements.
- Taught basic life skills such as laundry, cooking, cleaning and hygiene habits.
- Supported clients in problem solving tasks related to money management, budgeting, grocery shopping.
- Managed challenging behaviors in a calm manner while following established protocols.
- Assessed the need for adaptive equipment including wheelchairs, walkers or canes.
- Attended training sessions to stay up-to-date on best practices in patient care.
- Collaborated with counseling staff to develop individual care plans.
- Communicated effectively with families regarding client needs and progress.
Education
Standard First Aid ( CSA Intermediate) CPR And AED - Standard First Aid ( CSA Intermediate) CPR And AED
St John Ambulance-St Jean
Edmonton, AB 06.2025 - 06.2025
Certificate In Chaplaincy - Chaplaincy
Canadian Institute of Ministerial Development
01.2020 - 02.2021
Master of Arts - Master of Arts (M.A) in Prophetic Ministry
African Christian University
Accra Ghana, Greater Accra 01.2006 - 12.2008
Diploma - Diploma in Brick Laying And Concreting
Sunyani Technical University
Sunyani, Ghana, Brong Aharfo 01.1998 - 01.2002
Sunyani Secondary School
Sunyani , Brong Aharfo Skills
- Client advocacy
- Rehabilitation planning
- Crisis intervention
- Behavior modification
- Case management
- Community resources
- Emotional support
- Activity coordination
- Safety assessment
- Individualized care
- Effective communication
- Problem solving
- Team collaboration
- Conflict resolution
- Substance abuse
- Multicultural competence
- Professional boundaries
- Behavioral support
- Assessment skills
- Disability awareness
- Self-care strategies
- Housing assistance
Languages
English
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Standard First Aid ( CSA Intermediate) CPR And AED - Standard First Aid ( CSA Intermediate) CPR And AED
St John Ambulance-St Jean
06.2025 - 06.2025
Community Rehabilitation Worker
Hope Mission Center
02.2020 - 06.2026
Certificate In Chaplaincy - Chaplaincy
Canadian Institute of Ministerial Development
01.2020 - 02.2021
Personal Support Worker
Independent Counseling Enterprises
01.2015 - 09.2025
Master of Arts - Master of Arts (M.A) in Prophetic Ministry
African Christian University
01.2006 - 12.2008
Diploma - Diploma in Brick Laying And Concreting
Sunyani Technical University
01.1998 - 01.2002
Sunyani Secondary School