Client-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes evidenced by consistent production
Overview
23
23
years of professional experience
Work History
Realtor & Broker
Century 21 Hi-Point Realty Ltd.
Drayton Valley
06.2010 - Current
Establish key business relationships within industry by using responsiveness, efficiency and deep knowledge of Real Estate industry.
Advise clients on market trends and local Real Estate conditions, helping them make informed decisions.
Represent buyers and sellers in major Real Estate transactions.
Prepare and deliver sales presentations.
Research and determine competitive market price.
Present properties to potential buyers and addressed questions.
Effectively manage sales team comprised of 12 Realtors, 5 of whom are commercially licensed Realtors
Mid Market - Commercial Account Manager
Bank of Montreal
Edmonton
05.2009 - 05.2010
Developed relationships with key stakeholders in order to provide the best service possible.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Commercial Account Manager
Royal Bank of Canada
Edmonton
05.2002 - 04.2009
Worked with cross-functional teams to achieve goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
MBA - Financial Services
Dalhousie University
Halifax, NS
05-2007
Bachelor of Commerce - Marketing
University of Alberta
Edmonton
04-2002
Skills
Market analysis
Sales presentations
Contract negotiation
Property valuation
Client relationship management
Real estate regulations
Accomplishments
Inducted to Century 21 Canada's Masters Hall of Fame in 2015
Top 1% of production within Century 21 Canada (2021)
#37 in Century 21 Canada (2019), #43 in Century 21 Canada (2014), #52 in Century 21 Canada (2013), #54 in Century 21 Canada (2012)