Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Grodde

Newburgh,Canada

Summary

Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Overview

22
22
years of professional experience

Work History

Department Manager

Nofrills
Kingston, ON
01.2009 - Current
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Balanced workloads to meet targets without overtaxing employees.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Warehouse Manager

Surplus Freight
Kingston , ON
09.2007 - 11.2008
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Trained staff on material handling processes to reduce shipping times.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Prepared inventory for shipment by attaching tags and labels.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Implemented and planned warehouse safety and security programs and activities.

Warehouse Associate

Walmart
Kingston , ON
04.2002 - 10.2007
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Operated forklifts to fill or empty overhead spaces.

Education

High School Diploma -

Lasalle Secondary School
Kingston, ON

Skills

  • Problem-Solving
  • Coaching and Mentoring
  • Verbal and Written Communication
  • Team Supervision
  • Supply and Inventory Management
  • Teamwork and Collaboration
  • Staff Training
  • Team Leadership
  • Safety and Security
  • Customer Service
  • POS Software
  • Departmental Activities
  • Department Head
  • Retail Management
  • Loss Prevention
  • Flexible Schedule
  • Order Processing
  • Rules and Regulations

Timeline

Department Manager

Nofrills
01.2009 - Current

Warehouse Manager

Surplus Freight
09.2007 - 11.2008

Warehouse Associate

Walmart
04.2002 - 10.2007

High School Diploma -

Lasalle Secondary School

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Roger Grodde