Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Work Availability
Timeline
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Roger Goncalves

Waterdown,ON

Summary

Proven leader and Small Business Owner at Rio Linen Supply Limited, adept in staff management and customer service excellence. Leveraged business marketing and vendor relations to significantly enhance brand identity and customer loyalty. Skilled in decision-making and planning, consistently delivering results beyond expectations with a focus on strategic growth and operational efficiency. Highly motivated and experienced [Job Title] passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Overview

21
21
years of professional experience
3
3
Languages

Work History

Small Business Owner

Rio Linen Supply Limited
Burlington, ON
09.2002 - 03.2023
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

Education

High School Diploma -

Cathedral High School
Hamilton, ON

Skills

  • Small business operations
  • Planning and execution
  • Vendor Relations
  • Business marketing
  • Staff hiring
  • Payroll Administration
  • Human resources administration
  • Customer Service
  • Decision-Making
  • Staff Management

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional

Additional Information

22 years of experience driving cargo vans and cube vans.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Small Business Owner

Rio Linen Supply Limited
09.2002 - 03.2023

High School Diploma -

Cathedral High School
Roger Goncalves