Roger Cruz
City Of Los Angeles,CA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Success For All Teacher
Our Lady of Loretto School
08.2023 - Current
- Developed engaging lesson plans tailored to diverse learning styles.
- Implemented classroom management strategies to foster a positive learning environment.
- Collaborated with colleagues to enhance curriculum and instructional practices.
- Mentored new teachers, providing guidance on effective teaching techniques.
- Evaluated student progress through assessments, adapting instruction as needed.
- Integrated technology into lessons to enhance student learning experiences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Real Estate Consultant
Self Employed Services
01.2006 - 01.2022
- Effectively handled various office duties, including maintaining computer files, typing and filing and reception desk tasks.
- Promoted sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms.
- Maintained database of prospective customers.
- Expanded new business with implementation of effective networking and marketing strategies and generation of sales collateral.
- Researched and determined competitive market price.
- Developed profit and loss as well as return on investment analysis for purchases of income property.
- Championed contact management system launch to achieve 100% client organization.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Prepared documents such as representation contracts, purchase agreements, closing statements, leases and deeds.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Prepared representation contracts, purchase agreements and closing statements.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Met with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
- Built rapport with industry leaders through efficient and effective communication and industry expertise.
Supervisor
United Parcel Service, UPS
11.2018 - 01.2021
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
- Transformed work area by increasing production, reducing turnover and enhancing quality.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Conducted evaluations and reviews for 15 employees.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Coached and mentored 15 staff members through constructive feedback to develop long-term career goals.
- Oversaw Care of 40,000 Customer packages weekly
- Ensured Accuracy of Employee Weekly Payroll
- Streamlined daily operations by coordinating team activities and optimizing resource allocation.
- Enhanced workflow efficiency by implementing process improvements and monitoring performance metrics.
- Developed training programs for new employees, fostering skill development and team cohesion.
- Led cross-functional teams to achieve operational goals and improve service delivery standards.
- Conducted regular performance reviews, providing constructive feedback to enhance employee productivity.
- Coordinated safety audits and compliance checks, promoting a culture of workplace safety and adherence to regulations.
Education
Associate of Arts - Associate of Arts With A Concentration in Business
University of Phoenix
Tempe, AZ07.2026
High School Diploma -
Cathedral College Preparatory
City Of Los Angeles, CA06-2002
Skills
- Bilingual -Spanish ( Spoken and Written)
- Goal-oriented
- Leadership
- Contract development and management
- Key accounts and territory management
- Issue and conflict resolution
- Multitasking
- Reliable and trustworthy
- People skills
- Supervision
- Team management
- Friendly, positive attitude
- Conflict resolution
- Critical thinking
- Behavior management
Affiliations
- Member, Small Business Association (2008 - present)
Certification
- Certified Frontline Supervisor, UPS - 2018
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Success For All Teacher
Our Lady of Loretto School
08.2023 - Current
Supervisor
United Parcel Service, UPS
11.2018 - 01.2021
Real Estate Consultant
Self Employed Services
01.2006 - 01.2022
Associate of Arts - Associate of Arts With A Concentration in Business
University of Phoenix
High School Diploma -
Cathedral College Preparatory