Dynamic property management professional with proven skills in operational leadership, contractor coordination, and customer service. Focused on maximizing client satisfaction and streamlining maintenance operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Owner
Gorilla Property Services
Fort McMurray, Alberta
05.2018 - Current
Directed daily functions of property maintenance and management services.
Managed daily operations of property maintenance and management services.
Coordinated scheduling and assignments for maintenance staff and contractors.
Oversaw customer service interactions to ensure client satisfaction and support.
Carpenter
Guthrie Mechanical
Fort McMurray, Alberta
03.2016 - 04.2018
Collaborated with team members to complete projects efficiently and accurately.
Operated hand and power tools safely to ensure high-quality workmanship.
Interpreted blueprints and technical drawings for project planning and execution.
Installed fixtures, cabinetry, and moldings in residential and commercial spaces.
Maintained tools and equipment to ensure optimal performance on job sites.
Communicated effectively with clients to understand project requirements and preferences.
Used various carpenter's hand tools, portable power tools and standard measuring instruments.
Performed various carpentry duties, including both rough and finish carpentry.
Maintained a clean job site at all times by disposing of debris properly after each shift.
Repaired or replaced damaged structures or components.
Promoted team safety by keeping work areas free of hazards.
Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.
Installed cabinets, base cabinets and crown molding.
Conducted inspections, diagnosed problems, took measurements and made necessary adjustments to complete projects according to specifications.
Reviewed jobsite needs with foreman and coordinated construction.
Contracted and collaborated with specialty sub-contractors for special trade jobs or installations.
Inspected completed projects for quality assurance purposes before delivering them to customers.
Education
Theology Degree - Family And Community Services
Masters College And Seminary
Peterborough, ON
05-2001
High School Diploma -
Sop's Arm Central High
Sop's Arm, NL
06-1981
Skills
Property management
Maintenance scheduling
Contractor coordination
Customer service
Operational leadership
Risk assessment
Time management
Strategic planning
Effective communication
Financial forecasting
Decision making
Team collaboration
Client relationship management
Quality assurance
Regulatory compliance
Sales oversight
Driven and determined
Staff hiring
Incident response
Relationship building
Project management
Staff management
Purchasing and planning
Performance improvement
Attention to detail
Certification
CERTIFICATE IN LEADERSHIP COACHING, SPEAKING, TEACHING AND TRAINING