Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rogelio Rodriguez

Los Angeles

Summary

Dynamic and results-driven professional with experience at Brookfield Properties, excelling in communications strategy and reputation management. Proven ability to enhance satisfaction through effective issue resolution and adept use of Yardi CRM and similar software. Skilled in scheduling and fostering positive relationships, contributing to operational efficiencies and improved service delivery.


Overview

2
2
years of professional experience

Work History

Residential Relations Coordinator - Intern

Brookfield Properties
05.2025 - 08.2025
  • Communicated effectively with owners, residents, and on-site associates.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Utilized Yardi CRM software to efficiently address tenant questions and concerns
  • Assisted the property management team with account audits and document verification.

Student Assistant

Cal Poly Pomona
08.2024 - 05.2025
  • Effectively welcomed and guided 100+ students per day, enhancing their campus experience and ensuring their needs were met.
  • Efficiently managed incoming calls daily, ensuring excellent service and prompt issue resolution.
  • Educated 100+ students on essential resources, increasing utilization by 30%.
  • Optimized inventory management for 500+ resources, enhancing accuracy and supporting seamless operational efficiencies.
  • Executed housekeeping duties by organizing 100+ resources for display, enhancing visibility and accessibility.

Student Assistant

Lowell High School
08.2023 - 06.2024
  • Enthusiastically welcomed over 100 students daily to the wellness center, fostering a friendly and supportive atmosphere.
  • Coordinated over 20 appointments weekly between students and faculty, enhancing scheduling efficiency.
  • Facilitated over 50 urgent communications between staff and students, enhancing response times by 30%.
  • Enhanced the wellness center's appearance by cleaning and organizing areas, creating a welcoming environment.

Education

Bachelor of Science - International Business

California State Polytechnic University, Pomona
Pomona, CA
05-2028

High School Diploma -

Lowell High School
San Francisco, CA

Skills

  • Communications strategy
  • Reputation management
  • Scheduling
  • Public relations
  • Internal communications
  • Yardi CRM
  • Microsoft Office 365
  • MacOS
  • Oracle
  • Data Entry

Languages

English
Spanish

Timeline

Residential Relations Coordinator - Intern

Brookfield Properties
05.2025 - 08.2025

Student Assistant

Cal Poly Pomona
08.2024 - 05.2025

Student Assistant

Lowell High School
08.2023 - 06.2024

Bachelor of Science - International Business

California State Polytechnic University, Pomona

High School Diploma -

Lowell High School
Rogelio Rodriguez