Rogelio Lozoya
Long Beach
Summary
I have 4+ of customer service, 1 year of schooling as an apprentice electrician, and have a few months of plumbing experience. I'm hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any position that I am given. Ready to help team achieve company goals. I'm a straightforward person just ready to work and give it my all.
Overview
6
6
years of professional experience
Work History
Security Guard
Legion
09.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Warehouse Worker
City Logistics and Transport
09.2023 - 10.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Kept information written down on a log sheet indicating what was being loaded into the trailers and keeping the weight under 20,000 lbs.
- Used a pallet jack and forklift to load the trailer with pallets
Material Handler
Arktura
06.2022 - 07.2023
- Packed items into appropriate containers for shipment.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Made all these types of project; Sound Stars, Echo Stars, Frames, V-Shape Unis. Would make frames, and pack cut materials into crates.
- Log into computers to mark all the projects we do and how much time it took.
Cashier
Walmart
10.2021 - 10.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Cashier
Carl's Jr
09.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Took orders from the front end and also at the drive thru and ensure customers orders were correct by repeating it back to them.
- When it was slow I would broom the dine in room, the parking lot, restrooms, and drive thru. Would mop the restroom's and the kitchen.
Education
Certificate of Technical Studies - Electrician
UEI College
Huntington Park, CA06-2023
High School Diploma -
Lakewood High School
Lakewood, CA06-2020
Skills
- Verbal and written communication
- English & Spanish fluency
- Time management
- Conflict resolution
- Multi-Tasking
- Decision-making
- Complex Problem-solving
Timeline
Security Guard
Legion
09.2024 - Current
Warehouse Worker
City Logistics and Transport
09.2023 - 10.2024
Material Handler
Arktura
06.2022 - 07.2023
Cashier
Walmart
10.2021 - 10.2022
Cashier
Carl's Jr
09.2019 - 10.2020
Certificate of Technical Studies - Electrician
UEI College
High School Diploma -
Lakewood High School
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