Rogelio Canlas

Valet

ABM Industries

03.2022 - Current

Maintained cleanliness of work sites, parking spaces, and guest services stations.
Built positive customer rapport for courteous, friendly and professional service.
Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Answered guest's questions about property amenities and services.
Maneuvered vehicles into designated areas to maximize parking capacity.
Delivered guest vehicles smoothly and met diverse needs of valet customers.
Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
Responded to customer requests efficiently and with knowledgeable assistance.
Provided exceptional customer service, leading to increase in repeat patronage.
Adapted quickly to high-pressure situations, ensuring seamless service during events and peak times.
Contributed to positive work environment by demonstrating teamwork and cooperation with colleagues.
Enhanced team productivity by sharing best practices and tips with new valets.
Maintained cleanliness and order in parking area, contributing to positive first impression for guests.

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