Rogan Crawford Green
Kitchener,Canada
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Fo Cheezy Food Truck
09.2024 - Current
- Responded to customer requests for products, services, and company information.
- Assisted food prep and assembly on line and served high volume of customers per day.
- Accepted orders and packed food for takeout and delivery.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Customer Service Representative
Loblaws Superstore
06.2020 - 09.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Prepared salads, soups and sandwiches for customers.
Restaurant Bus Boy
Kinkaku Izakaya
06.2019 - 09.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Eastwood Collegiate Institute
Kitchener, ON06.2022
Bachelor of Arts - Anthropology
University of Waterloo
Waterloo, ON01.2029
Timeline
Customer Service Representative
Fo Cheezy Food Truck
09.2024 - Current
Customer Service Representative
Loblaws Superstore
06.2020 - 09.2022
Restaurant Bus Boy
Kinkaku Izakaya
06.2019 - 09.2019
Bachelor of Arts - Anthropology
University of Waterloo
High School Diploma -
Eastwood Collegiate Institute
Similar Profiles
Chloe FaughtChloe Faught
Crew Member at Cheezy Weezy Family Food TruckCrew Member at Cheezy Weezy Family Food Truck
Kelly-John BouwerKelly-John Bouwer
Managing Owner at What-The-Truck "Food Truck"Managing Owner at What-The-Truck "Food Truck"
Madison KnightMadison Knight
Managing Partner at Food Coma Food TruckManaging Partner at Food Coma Food Truck
Thalia BalonThalia Balon
Registered Veterinary Technician at Cornell Animal HospitalRegistered Veterinary Technician at Cornell Animal Hospital
PETRO AWAH FUHNWIPETRO AWAH FUHNWI
Team Member at YouthForceTeam Member at YouthForce