RYAN TRAPP
Grande Prairie,AB
Summary
Dedicated ,hard working and enthusiastic team player with a long track record for meeting timelines and exceeding expectations,Very artistic , well organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Grocery Clerk /Team Leader, Sales Operations
Sobeys
10.2008 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Received regular commendations from supervisors for exceptional work ethic, attention to detail, and dedication to customer satisfaction.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
Assistant Manager Trainee
Sobeys
02.2018 - 08.2021
- Achieved consistent compliance with company policies through diligent supervision of daily operations.
- Boosted team productivity by implementing efficient work processes and providing constructive feedback.
- Participated in ongoing professional development opportunities to enhance managerial skills continually.
- Managed opening and closing procedures.
- Maintained high standards of cleanliness throughout the store, creating a welcoming environment for customers.
- Implemented visual merchandising strategies, enhancing the overall aesthetics of the store layout.
- Provided excellent customer service through active listening, problem-solving, and effective communication skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Enhanced customer satisfaction by addressing concerns promptly and ensuring a positive experience.
Education
High School Diploma -
Grande Prairie Composite High School
Grande Prairie, AB05.2003
Skills
- Carpentry
- Forklift operation
- SAP ordering
- Navagating Microsoft word/excel
- Pallet Jack Operation
- Heavy lifting
Languages
English
Native or Bilingual
Certification
*H2S ALIVE CERTIFICATE
*WHIMS
*TDG
*FIRST AID
*CLASS 5 & 6 DRIVERS LICENSE
*FIREARMS LICENSE
Timeline
Assistant Manager Trainee
Sobeys
02.2018 - 08.2021
Senior Grocery Clerk /Team Leader, Sales Operations
Sobeys
10.2008 - Current
High School Diploma -
Grande Prairie Composite High School
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