Roesha Taylor
Los Angeles,CA
Summary
Dynamic and dedicated professional with a strong customer service mindset, honed at Pruitt Family Daycare. Proven ability to build relationships and enhance communication skills while ensuring safety and cleanliness. Recognized for critical thinking and efficient data entry, consistently improving customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Daycare Teacher
Pruitt Family Daycare
01.2025 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Instacart Shopper
Instacart
03.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Post Office Mail Clerk
US Postal Office
09.2014 - 08.2019
- Managed inventory of mailing supplies, ensuring adequate stock levels for uninterrupted operations.
- Augmented positive workplace culture through active participation in team-building activities fostering camaraderie among colleagues.
- Improved workplace safety by conducting regular equipment checks and maintaining clean workspaces free from hazards.
- Assisted customers at the service counter by providing guidance on postage rates, mailing options, and packaging requirements.
Education
No Degree - Liberal Arts
Los Angeles Trade Technical College
Los Angeles, CASkills
- Customer service and communication skills
- Customer service mindset
- Critical thinking
- Data entry
- Relationship building
- Call center experience
Timeline
Daycare Teacher
Pruitt Family Daycare
01.2025 - Current
Instacart Shopper
Instacart
03.2020 - Current
Post Office Mail Clerk
US Postal Office
09.2014 - 08.2019
No Degree - Liberal Arts
Los Angeles Trade Technical College
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