Rodrigo Toledo
Bakersfield,CA
Summary
With a proven track record at Saia LTL Freight, I excel in delivery planning and fostering team leadership. My experience includes mentoring drivers for enhanced safety and performance, streamlining operations for efficiency, and boosting customer satisfaction through professional and punctual service. My adaptability and interpersonal skills drive operational success and team cohesion.
Professional driver skilled in leadership, route planning, and safe driving practices. Known for reliability, adaptability, and strong emphasis on team collaboration. Expertise in logistics coordination, and ensuring timely deliveries. Consistently achieves results through effective communication and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lead Driver/Driver Trainer
Saia LTL Freight
06.2021 - Current
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
- Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and implemented strategies to maximize customer satisfaction.
Linehaul Driver
Fed Ex Freight
02.2017 - 08.2018
- Adapted rapidly to changing conditions or situations during transit, demonstrating flexibility when faced with unforeseen challenges or obstacles enroute.
- Mentored new drivers on best practices for safe driving techniques, fostering a culture of responsibility within the team environment.
- Assisted in implementing GPS tracking technology into daily operations, streamlining communications between drivers and dispatchers while improving overall operational efficiency.
- Utilized advanced knowledge of DOT regulations to ensure compliance during transport activities and roadside inspections.
- Conducted thorough pre-trip inspections to ensure vehicle safety and compliance with regulations.
City P&D Driver
Fed Ex Freight
08.2001 - 02.2014
- Improved customer satisfaction by providing timely and efficient delivery services.
- Fostered positive relationships with customers, addressing concerns promptly and professionally.
- Provided exceptional communication skills when interacting with clients, coworkers, supervisors, and dispatch personnel.
- Minimized downtime by promptly reporting any mechanical issues or necessary repairs to fleet management personnel.
- Reduced route times through effective planning and organization of daily deliveries.
- Enhanced safety records by performing thorough pre-trip inspections and adhering to company protocols.
- Sustained excellent driving record, exhibiting professionalism on the road at all times.
- Maintained cleanliness of assigned vehicles, ensuring a professional appearance for both driver and company representation purposes.
- Adhered to all local, state, and federal regulations while operating commercial vehicles within the city limits.
- Assisted in training new drivers, sharing knowledge and best practices for efficient operations.
- Ensured accurate deliveries by carefully reviewing paperwork and cross-checking items before transport.
- Delivered packages to customer doorsteps and business offices.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Business Management
Santa Ana College
Santa Ana, CAHigh School Diploma -
Middle College High School
Santa Ana, CA07-2000
Skills
- AS400 Knowledge
- Route planning expertise
- Team leadership qualities
- Professionalism and punctuality
- City and non-city driving
- Driver Dispatch
- Employee scheduling
- Adaptable Decision-making
Accomplishments
- Supervised team of 12 staff members.
- Managed to run full operations of the Bakersfield terminal when needed.
Certification
Certified Driver Trainer
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Lead Driver/Driver Trainer
Saia LTL Freight
06.2021 - Current
Linehaul Driver
Fed Ex Freight
02.2017 - 08.2018
City P&D Driver
Fed Ex Freight
08.2001 - 02.2014
Certified Driver Trainer
Business Management
Santa Ana College
High School Diploma -
Middle College High School
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