Rodrigo Soto
Fullerton
Summary
Dedicated and motivated to build a successful career in a skilled trade. I am seeking an apprenticeship role that will allow me to apply my strong work ethic, problem-solving abilities, and eagerness to learn. I am committed to gaining hands-on experience, expanding my practical skills, and contributing to a team while continuously developing both my knowledge and attention to detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Advocate Specialist
Byram Healthcare
05.2019 - Current
- Verified insurance information and processed medical supply orders, ensuring accuracy and timely fulfillment of patient needs
- Coordinated with healthcare professionals, including doctors, nurses, and hospital staff, to confirm and clarify medical supply requirements
- Managed high-volume communication, including phone calls and fax correspondence, handling multiple tasks simultaneously in a fast-paced environment
- Assisted in the logistical coordination and scheduling of medical supply deliveries, ensuring timely and efficient distribution to patients
- Applied knowledge of ICD-10 coding to ensure proper documentation and facilitate accurate billing processes
- Provided exceptional customer service by addressing inquiries, resolving issues, and facilitating smooth order processing from start to finish
Asbestos Abatement Specialist
Janus Corporation
06.2017 - 03.2018
- Conducted safe and efficient demolition and removal of asbestos-containing materials (ACMs) from residential and commercial buildings, ensuring full compliance with local, state, and federal safety regulations
- Specialized in the removal of hazardous materials such as asbestos-laden popcorn ceilings, floor tiles, and other building components, employing industry-standard containment and abatement techniques
- Collaborated with team members to prepare work sites, implement proper containment protocols, and ensure a thorough and safe removal process to minimize environmental impact and health risks
- Performed post-removal site assessments and cleanup to ensure all hazardous materials were properly disposed of, maintaining high standards of safety and environmental protection
General Laborer
Self-Employed/Family Business
07.2009 - 08.2015
- Assisted in various general construction tasks, gaining hands-on experience in residential and commercial projects
- Developed foundational knowledge in construction processes, building materials, and safety protocols
- Assisted in the installation and removal of building components, such as drywall, insulation, and flooring, and participated in surface preparation for finishing work
Education
Associate of Arts - AA - Kinesiology
Cerritos College
01.2016
High School Diploma - General
LA Mirada
01.2009
Skills
- Account Management
- Asbestos Removal
- Bilingual Spanish
- Construction Experience
- Hand Tools
- Inbound Calls
- Order Entry
- Outbound Calling
- Power Tools
Certification
- Valid Driver's License, 2024
- Asbestos Supervisor, 2024
Languages
Spanish
Native or Bilingual
Timeline
Customer Advocate Specialist
Byram Healthcare
05.2019 - Current
Asbestos Abatement Specialist
Janus Corporation
06.2017 - 03.2018
General Laborer
Self-Employed/Family Business
07.2009 - 08.2015
High School Diploma - General
LA Mirada
- Valid Driver's License, 2024
- Asbestos Supervisor, 2024
Associate of Arts - AA - Kinesiology
Cerritos College
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