Rodrigo Noblecilla
Guelph
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Customer Service Intern
Garland Commercial Ranges Ltd
05.2023 - 08.2023
- Provided support via phone, email, and chat channels, ensuring timely responses to all inquiries.
- Participated in training sessions focused on product knowledge and communication strategies to enhance service quality.
- Developed rapport with customers by actively listening and empathizing with their concerns.
- Maintained accurate records of customer interactions, improving overall data management.
- Managed high-stress situations with professionalism, maintaining composure under pressure.
Camp Counselor
Royal City Soccer Club
06.2023 - 09.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
Cashier
Dollarama
10.2020 - 03.2021
- Monitored self-checkout systems and provided help in resolving complex problems.
- Tallied cash drawer at beginning and end of each work shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Psychology, Neuroscience And Behaviour
University of Guelph
Guelph, ON04.2026
Skills
- Time Management
- Proactive and Self-Motivated
- Complex Problem-Solving
- Interactive Communication Skills
- Customer Service Excellence
Accomplishments
- Honor roll student throughout all 4 years of High school
- Oakville Soccer Club U14 MVP
- Oakville OPDL Ontario Soccer Call up (2017,2018,2019)
- Loyola Junior Soccer Team MVP
- Rewarded academic scholarship the University of Guelph
VOLUNTEER EXPERIENCE
- Wild Kombucha - helped distribute and box packages of Kombucha for one of the top upcoming Kombucha companies in Baltimore, MD
- Food bank for Kerr street mission - Delivered flyers to houses and collected food donations and organized them in their proper containers
- Volunteered at the 2022 Municipal election - helped collect votes and assisted multiple parties with the setup of their voting stations
Timeline
Camp Counselor
Royal City Soccer Club
06.2023 - 09.2023
Customer Service Intern
Garland Commercial Ranges Ltd
05.2023 - 08.2023
Cashier
Dollarama
10.2020 - 03.2021
Bachelor of Arts - Psychology, Neuroscience And Behaviour
University of Guelph
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