Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rodrigo Moraga

Vancouver,BC

Summary

Dedicated Procurement professional with a customer service background providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

11
11
years of professional experience

Work History

Procurement Specialist

Casino Marina del Sol
Chile, Non-US Resident
08.2019 - 04.2023
  • Developed strategies for procuring goods and services at the most cost-effective prices.
  • Evaluated supplier quotations to determine best value for money products or services.

Restaurant Waiter

Casino Marina del Sol
Chile, Non-US Resident
01.2015 - 06.2016
  • Took accurate food and drink orders, using a POS ordering software system.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Greeted customers, provided menus and answered questions about menu items.

Restaurant Waiter

Durangos Bar
Chile, Non-US Resident
10.2013 - 06.2014
  • Assisted guests with making food and beverage selections.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.

Bar Waiter

Quebec Restobar
Chile, Non-US Resident
05.2012 - 11.2012
  • Provided customers with information about the menu items, drinks, and specials of the day.
  • Responded promptly to customer complaints in a professional manner.
  • Performed opening duties such as setting up the bar counter before service began.
  • Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
  • Made drinks according to recipes specified by management.

Education

MBA - Business Administration

University Canada West
Vancouver, BC
12-2025

Bachelor of Science - Business

Universidad De Concepcion
Chile
08-2017

High School Diploma -

Sagrados Corazones
Chile
12-2009

Skills

  • Effective Communication
  • Supplier Relationship Management
  • Cost Analysis
  • Guest Relations Management
  • Customer Service
  • Handling Complaints
  • Service Quality

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Procurement Specialist

Casino Marina del Sol
08.2019 - 04.2023

Restaurant Waiter

Casino Marina del Sol
01.2015 - 06.2016

Restaurant Waiter

Durangos Bar
10.2013 - 06.2014

Bar Waiter

Quebec Restobar
05.2012 - 11.2012

MBA - Business Administration

University Canada West

Bachelor of Science - Business

Universidad De Concepcion

High School Diploma -

Sagrados Corazones

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Rodrigo Moraga