Rodrick Curry
Los Angeles
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Security Officer
LAX Hilton
Los Angeles
12.2023 - Current
- Conducted routine patrols to deter potential threats and maintain a secure environment.
- Responded swiftly to incidents, coordinating with law enforcement and emergency services.
- Assisted guests with inquiries, providing excellent customer service in high-pressure situations.
- Enforced hotel policies and procedures, ensuring compliance among staff and visitors.
- Reported suspicious activities promptly to management for further investigation.
- Collaborated with team members to improve security protocols and response strategies.
- Maintained accurate logs of daily activities, incidents, and observations for record-keeping.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Monitored security systems and alarms to ensure guest safety and property protection.
Restaurant Waiter
STONEFIRE Grill
Torrance
01.2018 - 06.2023
- Provided excellent customer service in a fast-paced dining environment.
- Guided guests through menu options and daily specials with enthusiasm.
- Took accurate food and beverage orders using POS system.
- Delivered food and drinks promptly to ensure guest satisfaction.
- Maintained cleanliness of tables and dining area throughout service.
- Collaborated with kitchen staff to ensure timely order preparation.
- Resolved guest complaints with professionalism and efficiency.
- Assisted in training new waitstaff on restaurant procedures and standards.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, provided menus and answered questions about menu items.
- Provided exceptional service to high volume of daily customers.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Assisted guests with making food and beverage selections.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Took accurate food and drink orders, using a POS ordering software system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Participated in banquets or catering functions held outside restaurant premises.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Stocked server areas with supplies before, during and after shifts.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Reviewed daily specials, menu changes and service specifications.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus and answered questions regarding items.
- Set up tables in between patrons to reduce wait times.
- Informed customers of daily specials and signature menu items.
- Trained new employees to perform duties.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded to ad hoc cleaning duties at end of shift.
- Garnished dishes and beverages to serve visually appealing menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Housekeeping/Maintenance Technician
Sunrise Senior Living
Beverly Hills
03.2021 - 05.2023
- Conducted routine inspections of facility equipment and systems.
- Performed preventive maintenance on HVAC, plumbing, and electrical systems.
- Responded promptly to maintenance requests from residents and staff.
- Collaborated with team members to troubleshoot and resolve issues efficiently.
- Maintained inventory of supplies and tools for daily operations.
- Ensured compliance with safety regulations and maintenance standards.
- Assisted in training new staff on maintenance procedures and safety protocols.
- Operated hand and power tools to complete repairs.
- Documented completed tasks and reported on facility conditions regularly.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Maintained accurate records of all maintenance activities performed.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Truck Driver
Amazon
Los Angeles
05.2022 - 02.2023
- Operated various truck types to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and records for compliance and accountability.
- Communicated with dispatchers regarding route changes and delivery status updates.
- Collaborated with warehouse staff to load and unload cargo effectively.
- Followed all safety protocols to minimize risks during transportation activities.
- Navigated diverse routes while ensuring timely deliveries to customers.
- Addressed customer inquiries and concerns during delivery interactions professionally.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Managed personal driving time according to Hours of Service regulations.
- Verified load against shipping papers to ensure accuracy of shipment.
- Hooked and unhooked trailers from tractor and converter dollies.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Reported all accidents or violations to management immediately upon occurrence.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Obtained signatures needed to complete and process paperwork.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Followed regular schedule of pickups for individual customers and groups.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Processed shipment documents neatly and efficiently for each load.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Performed regular inspections and completed vehicle repairs.
- Reacted decisively and quickly to protect spoilage.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
Education
Vermont Christian School
Harbor City, CASkills
- Surveillance monitoring
- Incident response
- Access control
- Emergency procedures
- Safety compliance
- Customer relationship management
- Risk assessment
- Conflict resolution
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Adaptation to change
- Training and development
- Checkpoint management
- Arrest procedures
- Criminal investigations
- General security
- Stationary surveillance
- Dispatch
- Criminal law
- Threat management
- Security equipment operation
- Security systems
- Visitor tracking
- Night and safe deposit procedures
- Identification verification
- Incident reporting
- Defensive tactics training
- Surveillance
- Electronic surveillance
- High level of integrity
- Report writing
- Crime prevention
- Document management
- Crisis management
- Detail-oriented
- Physical fitness
- Bomb threat procedures
- Criminal law knowledge
- Alarm monitoring
- Interior and exterior patrol
- Personnel screening
- Investigative tools
- Asset protection
Timeline
Security Officer
LAX Hilton
12.2023 - Current
Truck Driver
Amazon
05.2022 - 02.2023
Housekeeping/Maintenance Technician
Sunrise Senior Living
03.2021 - 05.2023
Restaurant Waiter
STONEFIRE Grill
01.2018 - 06.2023
Vermont Christian School