Rodrick Bromfield
Oshawa,Canada
Summary
Results-driven professional in enrollment processes and PeopleSoft administration. Enhanced student experiences through effective communication and problem-solving. Coordinated graduation processes and engaged prospective students, fostering strong relationships and facilitating transitions into academic life.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registration Advisor
Seneca College
01.2017 - Current
- Coordinated graduation process by verifying student personal information, running reports to confirm graduation requirements met, updating GPA values and completion statuses
- Updated students' records in PeopleSoft by adjusting grades based on submitted grade change forms, adding and dropping classes, withdrawing enrollments, and correcting personal information.
- Responded to student email inquiries through Registration Inquiries account, providing relevant information on college policies and procedures
- Assisted with in-person inquiries at front counter, managed line-ups, and guided students in building schedules and planning semesters for better balance of school, work, and leisure
- Established strong relationships with academic advisors to collaborate on resolving student issues and inquiries effectively.
Student Recruitment Ambassador
Seneca College
01.2016 - 01.2017
- Provided information to prospective students about programs, fees, and next steps through phone, live chat, email, and in-person interactions.
- Connected with leads who have applied to Seneca by phoning them to provide important information about the application process and answering their questions about their programs, services offered and what to expect at Seneca
- Directed inquiries to relevant departments to assist students promptly, enhancing their overall experience.
- Responded to inquiries at Welcome Centre from current and prospective students, faculty, and the general public using school’s website and department contacts to provide accurate information.
Education
Honours Bachelor of commerce - ACCOUNTING AND FINANCE
Seneca Polytechnic
Toronto01-2022
DIPLOMA - ACCOUNTING
SENECA COLLEGE
01-2017
Skills
- Enrollment processes
- PeopleSoft administration
- Salesforce expertise
- Data analysis
- Problem solving
- Time management
- Communication
- Interpersonal
- Verbal communication
Certification
Canadian Investment and Securities certificate, Certificate for completing the Canadian investment funds course
Volunteer Experience
- Seneca Students Mentoring in Life and Education (SMILE), Mentor, Mentor to 3 protégés
- Seneca Student Leaders in Accounting and Finance (SLAFs), Event Planner and Volunteer, Event planning and volunteering for guest speakers from CPA (Chartered Professional Accountants) and CRA (Canada Revenue Agency)
- Seneca College, Volunteer, Volunteer for Seneca awards, open house and other events on campus
Timeline
Registration Advisor
Seneca College
01.2017 - Current
Student Recruitment Ambassador
Seneca College
01.2016 - 01.2017
Honours Bachelor of commerce - ACCOUNTING AND FINANCE
Seneca Polytechnic
DIPLOMA - ACCOUNTING
SENECA COLLEGE