Rodolfo Velasquez
Bakersfield ,CA
Summary
Multi-faceted, highly efficient, and reliable senior manager and team leader with 21 years of experience, including military leadership background gained as a veteran of the United States NAVY. Diversified skill set covering administrative support, customer relations, human resources, and project management—excellent interpersonal, phone, and digital communication skills.
Overview
4
4
years of professional experience
Work History
Facility Manager
US Navy, Fleet Family And Readiness Department
10.2015 - 11.2018
- Led 14 personnel in the daily operation of 11 buildings, providing excellent customer service to 754 residents
- Forged strong relationships with command representatives, increasing customer satisfaction by 20%
- Coordinated a $400K in renovations to improve the quality of life for 800 residents
- Led extensive self-help projects, saving over $20K in contracting fees
- Managed the geo bachelor housing program and ensured the program by processing 150 applications, keeping the program under 1% of the 5% allowed
- Maintained situational awareness by coordinating resolutions of issues affecting 4K facilities, 47 operational units, and 80K personnel in times of emergency, open hostilities, and exercises
- Handled secret and sensitive information to perform the job
- Coordinated the development of a digital database to streamline reporting, saving 120 man-hours a week and increasing the productivity of 60 personnel by 50%
- Conducted inquiries into residents' complaints, resolved conflicts, and staff affairs
- Advised department leadership on matters related to facilities, policies, and personnel
- Provided information, resources, and assistance services to families in the event of a casualty
Department Senior Manager
US Navy Ship O'Kane
12.2014 - 09.2015
- Mentored and trained 34 personnel, resulting in two advancements, two award recognitions, 92% physical fitness assessment passing rate, and 91% personnel retention
- Managed the food service operation by leading 22 personnel and ensuring 700 quality meals were served daily for more than 300 personnel
- Analyzed and reviewed food service data, financial transactions, and monthly statements, resulting in 100% compliance and 96% operation effectiveness
- Maintained the food daily allowance budget within 95% and 97% of food inventory validity
- Coordinated and scheduled efforts of the first ever conducted complete renovation of food service spaces and equipment upgrades on a Naval vessel in Hawaii valued at over $1M
- Completed performance evaluation reports and submitted recommendations for awards
- Conducted weekly and monthly audits of food service operation costs, equipment, and inventory
Education
Bachelor of Science - Information Systems
California State University - Bakersfield
Bakersfield, CA05.2023
Associate of Science - Computer Networking: Cybersecurity
Coastline Community College
Fountain Valley, CA12.2018
Associate of Arts - supervision and Management
Coastline Community College
Fountain Valley, CA12.2018
Skills
- Planning and scheduling
- Service contracts management
- Leadership and supervision
- Operations oversight
- Performance Evaluations
Additional Information
- Secret Security Clearance
- US Navy, Honorable Discharge Nov 1997 – Dec 2018
Languages
Spanish
Native or Bilingual
Timeline
Facility Manager
US Navy, Fleet Family And Readiness Department
10.2015 - 11.2018
Department Senior Manager
US Navy Ship O'Kane
12.2014 - 09.2015
Bachelor of Science - Information Systems
California State University - Bakersfield
Associate of Science - Computer Networking: Cybersecurity
Coastline Community College
Associate of Arts - supervision and Management
Coastline Community College
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