Rodolfo Santos
Vancouver,Canada
Summary
Creative, organized and energetic, with a stellar customer service record and an exceptionally good attitude. Always looking for ways to grow and succeed while performing at the highest level in customer service in hospitality, management and guests services, along with my ability to multitask in a high-volume, fast-paced work environment. Self-motivated with a positive “can-do” attitude.
Overview
10
10
years of professional experience
Work History
Catering Assistant /Private Event Coordinator
The Vancouver Club
05.2024 - Current
- Coordinated and managed all aspects of private events, from initial consultation to execution, ensuring seamless logistics, catering arrangements, and vendor communication.
- Maintained accurate records of client interactions, event details, and financial transactions.
- Contributed to the club's marketing efforts by creating and updating online content for catering services.
- Collaborated with the culinary team to create innovative menus and manage catering logistics efficiently.
Cook / Banquet Service / A la carte
The Vancouver Club
03.2022 - 04.2024
- Worked directly under the Executive chef and Catering team, followed orders with minimal supervision, including recipes and presentation techniques
- Displayed a variety of certain foods in elegant presentations for weddings with over 250+ guests, lunches, and birthdays
- Assist in directing the presentation and portioning of food for all banquet functions
- General Banquet Operations and Kitchen Operations
Kitchen manager / Cook
2 guys with knives
06.2018 - 02.2022
- Responsible for the entire kitchen operation, including overseeing food ordering, preparation, delivery, staffing and stock control
- Planned and executed daily meals according to client requests and dietary needs
- Have full control and accountability for leading, developing, and inspiring kitchen team
- Maintained full product knowledge of menu and specials
Visual Merchandiser / Sales Associate
ZARA, Inditex
08.2015 - 05.2019
- Manage proper and attractive merchandise display, ensuring strategic placement of products that maximized purchases
- Performed sales duties in busy department store, including opening, closing, cleaning, stocking, facing, and product knowledge
- Establish and maintain strong relationships with key clients to ensure high standard of customer service
Florist / Sales / Branding
Das Blumen
12.2017 - 08.2018
- Design and created customized modern floral arrangements
- Perform multi-tasks smoothly and effectively in a fast-paced environment
- Designing and creating attractive visual displays for retail outlets
- Engage in all field work that have to do with promotion or launching of new products into the market
Education
Associate of Arts -
University of Canada West
01.2024
Communications and Public Relations Program -
Universidad de Guadalajara
01.2018
Skills
- Confident leading a team
- Proven ability to work under pressure
- Creative thinking
- Time management
- Excellent communication skills in busy environment
- Event planning
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
Timeline
Catering Assistant /Private Event Coordinator
The Vancouver Club
05.2024 - Current
Cook / Banquet Service / A la carte
The Vancouver Club
03.2022 - 04.2024
Kitchen manager / Cook
2 guys with knives
06.2018 - 02.2022
Florist / Sales / Branding
Das Blumen
12.2017 - 08.2018
Visual Merchandiser / Sales Associate
ZARA, Inditex
08.2015 - 05.2019
Communications and Public Relations Program -
Universidad de Guadalajara
Associate of Arts -
University of Canada West
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