Summary
Overview
Work History
Education
Skills
Languages
Recerences:
Timeline
Generic

RODOLFO PONDEMIRA JR.

Kelowna,BC

Summary

Dynamic Executive Housekeeper with proven expertise at JnB Homecare Services Ltd., excelling in staff supervision and quality control. Demonstrated ability to enhance guest relations and optimize inventory management, ensuring high standards of cleanliness and efficiency. Recognized for implementing effective cleaning techniques that improved operational productivity and guest satisfaction.

Overview

27
27
years of professional experience

Work History

Executive Housekeeper

JnB Homecare Services Ltd.
Kelowna, British Columbia
10.2024 - 04.2025
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Organized supplies for use based on expected needs.
  • Swept and damp-mopped private stairways and hallways.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
  • Responded promptly to any emergency situations that may arise during shift hours.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Organized employee work assignments to maximize productivity while maintaining high quality standards.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Supervised and coordinated the activities of housekeeping staff.
  • Communicated with maintenance team on damages to repair.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Adhered strictly to company rules and regulations pertaining to health and safety guidelines.

Resort Manager

Pearl of the Orient Beach Resort
Bobon, Northern Samar, Philippines 6402
08.2018 - 08.2024
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Analyzed customer feedback to identify areas for improvement in services offered.
  • Reviewed performance evaluations of employees in order to recognize outstanding work.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Negotiated contracts with vendors to obtain supplies and services at competitive prices.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Oversaw recruiting, interviews and new employee hiring.
  • Monitored inventory levels and ordered supplies when needed.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Issued room keys and escort instructions to bellhops.
  • Oversaw maintenance of grounds, facilities and equipment at the resort.
  • Responded to and resolved guest issues or complaints.
  • Offered guests beverages and refreshments upon check-in.
  • Built and maintained productive relationships with employees.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Maintained relationships with local businesses that could provide services or discounts for guests.
  • Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Conducted regular inspections of all areas of the resort to ensure safety standards were met.
  • Supervised front desk staff in providing excellent customer service experiences for guests.
  • Completed day-to-day duties accurately and efficiently.

General Utility Worker

Department of Education
Catarman, Northern Samar, Philippines 6400
08.1998 - 08.2018
  • Cleaned and maintained storage tanks and other water system components to ensure water quality.
  • Operated hydraulic compactors to dispose of trash from public areas.
  • Planned and laid out repair work using diagrams, drawings or schematic diagrams.
  • Maintained or repaired specialized equipment or machinery.
  • Collaborated with team members to complete assigned tasks on time.
  • Assisted in public education programs on water conservation and utility safety.
  • Adhered to standard operating procedures when handling hazardous materials.
  • Utilized hand tools such as hammers, screwdrivers, wrenches.
  • Wore appropriate clothing, erected barricades and signage and used proper equipment and tools.
  • Performed routine inspections of assigned areas, detecting necessary repairs or hazardous conditions.
  • Repaired machines, equipment or structures using tools or equipment.
  • Followed daily maintenance lists to keep work areas productive and operational.
  • Operated hand and power tools to grind, patch and repair concrete sidewalk panels.
  • Directed traffic by placing barricades and cones around work areas.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Reported any operational issues or safety concerns to supervisor immediately.
  • Completed detailed inspections on equipment to check safety and functionality.
  • Maintained clean, organized and fully stocked work areas for maximum efficiency.
  • Performed routine maintenance by inspecting drives, motors or belts.
  • Loaded pallets of finished goods onto delivery trucks for shipment.
  • Followed strict safety protocols to minimize risks during utility operations.
  • Discarded defective or damaged equipment following procedures.
  • Assisted in unloading trucks with incoming materials and supplies.
  • Deep-cleaned machinery, vehicles, and facility areas weekly.
  • Gathered and removed trash, debris and liquid waste.
  • Performed physical labor on construction, maintenance and repair projects.

Education

Bachelor of Science - Political Science

University of Eastern Philippines
University Town, Catarman Norhtern Samar, Philippi
06-1995

High School Diploma -

San Jose Technical High School
San Jose, Northern Samar, Philippines
03-1994

Skills

  • Cleaning techniques
  • Inventory management
  • Staff supervision
  • Guest relations
  • Quality control
  • Team coordination

Languages

English
Professional
Tagalog
Professional

Recerences:

Reference available upon request.

Timeline

Executive Housekeeper

JnB Homecare Services Ltd.
10.2024 - 04.2025

Resort Manager

Pearl of the Orient Beach Resort
08.2018 - 08.2024

General Utility Worker

Department of Education
08.1998 - 08.2018

Bachelor of Science - Political Science

University of Eastern Philippines

High School Diploma -

San Jose Technical High School

Similar Profiles

CREATE PROFILE
RODOLFO PONDEMIRA JR.