Rodolfo Fierros
Norton Shores
Summary
Results-driven team member with extensive experience at DHL Supply Chain, adept at reducing shipping errors through quality control systems. A certified forklift driver with strong attention to detail and effective communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shipping Clerk
DHL Supply Chain
03.2019 - Current
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Moving Assistant
West Shore Services
01.2018 - 04.2019
- Demonstrated strong teamwork by coordinating with fellow moving assistants for smooth operations during moves.
- Maintained punctuality and efficiency during moves, resulting in higher levels of customer satisfaction.
- Disassembled and reassembled furniture as needed, avoiding potential damage during transport.
- Increased customer satisfaction by efficiently packing and unpacking belongings with care and attention to detail.
- Maximized space utilization within moving trucks through strategic organization efforts.
- Maintained clean workspaces throughout each move, upholding a professional appearance for clients.
Shipping Clerk
Modular Systems
03.2018 - 02.2019
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Logistics Supervisor
Harbor Freight Tools USA
11.2016 - 03.2018
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Trained, scheduled and evaluated multiple employees.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
Education
High School Diploma -
Mona Shores High School
1121 Seminole Rd Norton Shores, MI 4944105-2014
Skills
- Shipping and receiving
- Shipping software
- Warehouse safety
- Freight knowledge
- Barcode scanning
- Inventory cycle counting
- Teamwork and cooperation
- Self-motivated and independent
- Attention to detail
- Effective communication
- Certified forklift driver
- Heavy lifting
Accomplishments
Hit the 5 year milestone with DHL Supply Chain in 2024.
Certification
- Forklift License - 2015-current
Timeline
Shipping Clerk
DHL Supply Chain
03.2019 - Current
Shipping Clerk
Modular Systems
03.2018 - 02.2019
Moving Assistant
West Shore Services
01.2018 - 04.2019
Logistics Supervisor
Harbor Freight Tools USA
11.2016 - 03.2018
High School Diploma -
Mona Shores High School
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