Rodney Mathias Ssentamu
Toronto,Ontario
Summary
Efficient systems administrator eager to leverage knowledge in cloud-based application and database management systems. Skilled in application development, deployment and maintenance including backup and recovery with good understanding of automation and containerization tools. Team-oriented with strong work ethic and can-do attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
APPLICATIONS ADMINISTRATOR
DFCU BANK UGANDA
10.2022 - Current
- Provided 2nd level support for online, mobile and web banking applications
- BCP activities execution and testing; backup and restoration of digital banking channels.
- Deployed enhancement and optimization to digital banking channels
- Handled report optimizations and first-level data analytics for digital banking channel transactions
- Managed application and database servers including load balancing optimizations for digital banking channels.
- Tested programs and databases to identify issues and make necessary modifications.
- Coordinated with project management on database development timelines
CHANNELS OFFICER
I&M BANK UGANDA
01.2020 - 09.2022
- Configuration of Point-of-sale terminals & monitoring
- ATM & POS first level support, performance and uptime monitoring
- Prepare uptime analytics for business decision driving
- Transaction monitoring validated & reviewed against the Bank’s risk parameters
- Took part in transaction settlement for Visa, MasterCard and China Union Pay
- Ensured E-channels systems are up-to-date with latest OS, security and Antivirus updates
- Support for issues around digital transactions, tracking and resolution
- POS & E-commerce gateway merchant management
- Led implementation of Business Enhancement Releases for Visa, MasterCard and China Union Pay biannually
- Internal user support for carding systems and card management applications
- Ensured backup & restoration for carding systems and applications
- Perform quarterly application restorations and disaster recovery drills
- EFT switch administration and implementation of business requirements
- Transaction data mining & management information reporting to drive business decisions
- E-Channels infrastructure administration
- EFT Switch migration and integration with Oracle Flex Cube.
IT HELPDESK OFFICER
I&M BANK UGANDA
08.2019 - 12.2019
- Executed End of Day operations
- First level application support for ACH, utilities payment and AML applications
- In-house applications enhancements, development and support
- Application vendor liaison and communication of new business requirements
- Participated in applications backup, restorations & DR drill execution
- Day-to-day internal user support on IT-related issues
- First Level application log reviews and monitoring
- Participated in In-house applications development, upgrades and error patching
- IT issues tracking and resolution against acceptable Turn Around Times and SLA’s.
OPERATIONAL RISK INTERN
ABSA BANK UGANDA
01.2019 - 07.2019
- Took part in assessing key risks for banking systems
- Key risk indicator reports for IT
- Collected departmental risk self-assessments
- Participated in Systems testing of new applications and ensured new applications were in line with the bank’s risk parameters
- Monthly second level systems log analysis and reviews.
DEVELOPER
PLEXOSYS IT CONSULT
01.2018 - 12.2018
- Involved in database modelling, implementation, scaling & management for new and existing applications
- Participated in full stack web application development and implementation
- API development, documentation, patching, and scaling for mobile and desktop applications
- Android application Development
- Integration with payment gateways for web and mobile applications
- Provided application support, updates & enhancements for existing rollouts
- Implemented data warehouses and partook in building data mining tools for data analytics
- Participated in ERP systems development at both back and frontend.
INTERN
COLLEGE OF COMPUTING & INFORMATION TECHNOLOGY
01.2017 - 12.2017
- Participated in hands-on enterprise server administration
- Took part in computer hardware maintenance and repair
- Laboratory Network configuration & maintenance
- Internal application support handling 100+ staff
- Web application maintenance and enhancements
- In-house Application upgrades and development spanning 3 major releases.
Education
Bachelor of Science - Computer Information Technology
01.2020
Skills
- Excellent understanding of OOP practices in PHP, java, python and JavaScript
- Great understanding of MSSQL, MySQL, and Oracle databases
- Great knowledge with Oracle Business Intelligence for data analytics
- Excellent understanding of Restful APIs, SOAP web services and systems integration
- Great understanding of cross platform mobile app development with React Native and Flutter
- Excellent knowledge on web frameworks; Laravel, code igniter, React JS and Vue JS
- Experience with payment gateways like stripe
- Excellent understanding of task automation using python in Windows and Linux environments
- Open Way’s Way4 EFT switch trained
- Experience with Windows server 2012, 2016 and 2019 administration
- Linux server management with distributions including Centos7, Red hat and Ubuntu
Certification
- CCNA - Cisco Certified Network Associate
Timeline
APPLICATIONS ADMINISTRATOR - DFCU BANK UGANDA
10.2022 - Current
CHANNELS OFFICER - I&M BANK UGANDA
01.2020 - 09.2022
IT HELPDESK OFFICER - I&M BANK UGANDA
08.2019 - 12.2019
OPERATIONAL RISK INTERN - ABSA BANK UGANDA
01.2019 - 07.2019
DEVELOPER - PLEXOSYS IT CONSULT
01.2018 - 12.2018
INTERN - COLLEGE OF COMPUTING & INFORMATION TECHNOLOGY
01.2017 - 12.2017
MAKERERE UNIVERSITY - Bachelor of Science, Computer Information Technology
- CCNA - Cisco Certified Network Associate
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