Janet Christian
Fort St. John,BC
Summary
Experienced retail associate with a strong background in customer service and teamwork. Currently employed full-time supporting adults with developmental disabilities while also working part-time in retail. Proven ability to engage customers positively and adapt to new challenges. Committed to continuous learning and contributing to team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Canadian Tire
Fort St. John, British Columbia
11.2022 - Current
- Assisted customers with product selection and provided personalized recommendations.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store sales goals and targets.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
Community Support Worker
Fort St John Association for Community Living
Fort St. John, British Columbia
07.2012 - Current
- Assisted clients in accessing community resources and recreational activities.
- Supported individuals with developmental disabilities in daily activities and personal care.
- Facilitated group activities to promote social skills and community engagement.
- Documented client interactions and maintained accurate records of services provided.
- Trained new staff on best practices for client support and engagement techniques.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Participated in team meetings, providing input regarding client care plans.
Sales Associate
Carter’s Oshkosh Children Store
Fort St. John, British Columbia
01.2022 - 11.2022
- Assisted customers with product selection and provided personalized recommendations.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store sales goals and targets.
- Conducted inventory checks and restocked shelves as needed for availability.
- Trained new staff on sales techniques and store policies for effective performance.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
Early Childhood Education
Northern Lights College
Fort St. John, BC05-1993
High School Diploma -
PGSS
Prince George, BC06-1987
Skills
- Customer service
- Visual merchandising
- Sales transactions
- Product knowledge
- Team collaboration
- Customer relationship management
- Problem solving
- Employee training
- Life skills training
- First aid and CPR
- Recreational activities
- Documentation management
Certification
- Class four driver's license
- Frist Aid and CPR
Custom
- Reliable vehicle
- Write and speak English
References
References available upon request.
Timeline
Sales Associate
Canadian Tire
11.2022 - Current
Sales Associate
Carter’s Oshkosh Children Store
01.2022 - 11.2022
Community Support Worker
Fort St John Association for Community Living
07.2012 - Current
Early Childhood Education
Northern Lights College
High School Diploma -
PGSS