Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rodney McGlown

Corona

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Commerical Driver

Hub Group
Bloomington
07.2024 - Current
  • Assisted in completing paperwork related to freight bills, invoices, and other required documents.
  • Demonstrated knowledge of Department of Transportation rules and regulations related to the trucking industry, including hazardous material transportation regulations.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance when necessary.

Eligibility Technician

County of Riverside DPSS
Riversidde
04.2023 - 02.2025
  • Conducted interviews with clients to collect information and verify the accuracy of data on applications.
  • Reviewed applications to determine eligibility for various programs and services according to established criteria.
  • Resolved customer service problems professionally while maintaining confidentiality.
  • Explained eligibility details and affordability options to patients with kindness and respect.
  • Entered client information and files into databases for further review and tracking.

Education

High School Diploma -

Hayward High School
Hayward, CA
06-2007

Associate of Science - Business Administration And Management

Chaffey College
Rancho Cucamonga, CA

Skills

  • Route planning
  • Time management
  • Customer service
  • Record keeping
  • Communication skills
  • Problem solving
  • Interpersonal skills
  • Attention to detail
  • Data entry
  • Conflict resolution
  • Logbook management
  • Strong work ethic
  • Commercial driving
  • Tractor-trailer driving specialist
  • Safe driving
  • Planning

Languages

English
Full Professional
Spanish
Elementary

Certification

  • Commerical Class A license

Timeline

Commerical Driver

Hub Group
07.2024 - Current

Eligibility Technician

County of Riverside DPSS
04.2023 - 02.2025

High School Diploma -

Hayward High School

Associate of Science - Business Administration And Management

Chaffey College

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Rodney McGlown