Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rodney Gough

Strathmore,AB

Summary

Proactive Taxi Driver and Warehouse Worker with extensive experience in safe driving, vehicle maintenance, and efficient warehouse operations. Skilled in customer service, defensive driving, and order fulfillment, with a strong focus on safety and reliability. Bringing a dedication to enhancing passenger experiences and maintaining high standards in warehouse environments.

Overview

34
34
years of professional experience

Work History

Taxi Driver

Wheatland Taxi
09.2019 - Current
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
  • Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
  • Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.

Warehouse Worker

Associated Grocers Inc.
07.1990 - Current
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.

Education

High School Diploma -

A.E. Peacock Technical High School
Moose Jaw, SK
06.1982

Skills

  • Patience and Tolerance
  • Safety Regulations
  • Defensive Driving
  • Road regulations knowledge
  • Cleaning and sanitation
  • Multi-passenger vehicles
  • Dispatch procedures
  • Safe Driving
  • Valid Driver's License
  • Outgoing and Friendly
  • Customer Service
  • Cash Handling

Languages

English
Native or Bilingual

Timeline

Taxi Driver

Wheatland Taxi
09.2019 - Current

Warehouse Worker

Associated Grocers Inc.
07.1990 - Current

High School Diploma -

A.E. Peacock Technical High School

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Rodney Gough