Rodney Fenton
M1H 1R7,ON
Summary
Having been working in the field of Developmental Services for 35 plus year. Getting involved with the agency that i am working for. I am an IPAC Champion, Mask trainer and fitter of the N95 Respirator. I am presently a medication trainer for all Support Staff, and i participate in the IPAC committee. I am a companionate person that believes that everyone has the right to live a life of dignity that offers Community Involvement, Employment and Social Activities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor Social Enterprise Sunrise Janitorial
Community Living Toronto
10.2016 - Current
- Increased team productivity by implementing charts and time lines.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed monthly budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Conducted routine inspections to check quality and compliance with established specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
Supervisor Supported Work and Community Activity
Community Living Toronto
06.2014 - 10.2016
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Some College (No Degree) - Developmental Services Worker
Centennial College Warden Woods Campus;
Scarborough OntarioSkills
- Organizational Management
- Data Processing
- Contract Negations
- Inventory Preparation
- Vehicle inspection and maintenance
- Budgeting
- Scheduling and Payroll Approvals
Languages
English
Professional Working
Certification
- CPI Training - August 26, 2023
- First Aid CPR - July 12 2023
- N95 Mask fitter & trainer - October 12, 2023\
- G License March 22, 1983
ATV trail sports
I have been enjoying ATVing since 2020. I enjoy anything that involves back country excursions. I use a CFMoto 600. I have used the ATV and traveled all over province. Ontario offers some of the most beautiful landscapes, with incredible trails, that can inspire beginners to advance rides. There is a ride for everyone.
Timeline
Supervisor Social Enterprise Sunrise Janitorial
Community Living Toronto
10.2016 - Current
Supervisor Supported Work and Community Activity
Community Living Toronto
06.2014 - 10.2016
Some College (No Degree) - Developmental Services Worker
Centennial College Warden Woods Campus;
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