Rodger Lindsay
Mais
Pickering,ON
Summary
Acquired and successfully executed operational skills that has contributed to organizational, profitability and resilience, client success and profitability, high quality employee experience and development and sustained safe environment which has aligned with corporate social responsibility.
Overview
17
17
years of professional experience
Work History
Director of Operations
National Logistics Services
06.2020 - Current
- Directed the operations and logistics of a multi-site/multi-million dollar business.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Contributed to organizational strategic direction to improve products and services
- Worked with management team to develop operational goals aligned with business strategy.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Formed and sustained strategic relationships with clients.
- Facilitated meetings with key stakeholders to discuss progress towards objectives.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Analyzed data trends and identified potential risks or opportunities associated with operations.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
General Manager
National Logistics Services
08.2015 - 09.2020
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Guided management and supervisory staff to promote smooth operations.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Ecommerce Senior Operations Supervisor
HBC Ecommerce Logistics, The Hudson Bay Company
01.2014 - 01.2016
- Coordinated and supervised operations staff to ensure efficient workflow.
- Developed and maintained operational procedures, policies, and standards for the department.
- Monitored daily operations performance metrics and identified areas of improvement.
- Conducted regular meetings with team members to review progress and discuss challenges.
- Facilitated communication between cross-functional teams to support collaboration efforts.
- Assisted in developing new strategies for improving productivity and efficiency.
- Tracked budget expenditures for the department to ensure financial goals were met.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Developed action plans based on analysis findings and implemented solutions.
Operations Manager and Continuous Improvement
Supply Chain Management (SCM)
Mississauga, ON
01.2012 - 01.2014
- Project leader
- Supply Chain Management (SCM) – 3PL for Wal-Mart Canada Mississauga, Ontario Assistant Area Manager - Distribution
- Process Improvement Advisor and workshops facilitator.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Built strong operational teams to meet process and production demands.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Presented performance and productivity reports to supervisors.
- Conducted employee observations and documented findings.
- Collaborated with team leaders on quality audits.
- Created corrective actions based on adverse KPI trends.
Education
BSC - Industrial Engineering
Some College (No Degree) - Supply Chain And Operations Management
Skills
- Capital Spending
- Leadership Training
- Strategic Planning and Execution
- Process Improvements
- Risk Mitigation
- Operational Efficiency
- Workforce Planning
- Resource Allocation
- Employee Development
- Data Analysis
- Adaptability and Flexibility
- Cost Reduction
- Profit and Loss Accountability
- Revenue Forecasting
- Continuous Improvement
- Cost Analysis and Savings
Affiliations
Member of;
1. Logistics Suply Chain Professionals
2.Emotional Intelligence Network
3. Lean Six Sigma Public Group
4. Sustainability and Corporate Responsibility Group (CSR)
Accomplishments
· Six Sigma Green Belt Certification
· Have led and facilitated over 20 projects that have achieved significant cost savings and establish lean warehouse standards.
· Drive account profitability from negative to positive EBITDA.
· Establish and implement employee development programs in collaboration with Queens University
· Develop and execute MBRs and QBRs that drive stronger client confidence and relationships.
Developed sixteen employees that has facilitated their promotion with the organization
References
References
PROVIDED UPON REQUEST.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Operations - National Logistics Services
06.2020 - Current
General Manager - National Logistics Services
08.2015 - 09.2020
Ecommerce Senior Operations Supervisor - HBC Ecommerce Logistics, The Hudson Bay Company
01.2014 - 01.2016
Operations Manager and Continuous Improvement - Supply Chain Management (SCM)
01.2012 - 01.2014
University of Technology - BSC, Industrial Engineering
CENTENNIAL COLLEGE - Some College (No Degree), Supply Chain And Operations Management
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