Summary
Overview
Work History
Education
Skills
Timeline
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Rodgerick Moore

Long Beach

Summary

Dynamic Supervisor with a proven track record at Walmart, enhancing team productivity through effective training and mentoring. Skilled in advanced diagnostics and customer service, I fostered a positive work environment, significantly reducing employee turnover while ensuring compliance with safety protocols. Committed to excellence, I consistently delivered outstanding results in vehicle maintenance and repair.

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

11
11
years of professional experience

Work History

Supervisor

Walmart
10.2014 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
  • Demonstrated excellent problem-solving skills by quickly identifying root causes of vehicle issues to minimize repeat visits from clients.
  • Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
  • Upheld high ethical standards in every aspect of work, from client interactions to the quality of repairs performed.
  • Improved shop efficiency by maintaining a clean, organized work area and proper inventory of parts and tools.
  • Provided outstanding customer service through clear communication of repair recommendations, estimated costs, and anticipated timelines for completion.

Education

GED -

School For Adults
Long Beach, CA
06-2022

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Hazardous waste management
  • Tire services
  • Inspecting vehicles
  • Fluid services
  • Advanced diagnostics
  • Strong work ethic
  • Changing oil
  • Changing tires

Timeline

Supervisor

Walmart
10.2014 - Current

GED -

School For Adults

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Rodgerick Moore