Roderick Bristol
Manger
Toronto,ON
Summary
Hardworking professional with proven skills in securing and managing loads and planning optimal routes. Skilled driver with stable history of consistent, safe and efficient deliveries. Team player with service-oriented mindset.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Four B'S Renovations Inc
Brampton, Ontario
02.2016 - Current
- Manager day-to-day business operations
- Developed and nurturing lasting customers relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues
Customer Care Service Technician
Remington Group
Vaughan
05.2022 - 07.2023
- Reviewing Tarion Warranty submissions in closed and occupied homes with the homeowners.
- Reporting warranted and non-warranted items to the Customer Service Manager for review.
- Working in finished homes on minor repairs as required based on the request of the Customer Service Manager.
- Work with trades as required and ensure all trades arrive and complete the necessary work orders.
- Assess homeowner complaints and determine warrantability based on the Tarion Performance Guidelines.
- Assess defects and determine scope for repairs.
- Complete necessary paperwork as assigned by the Customer Service Manager that may include and not limited to
- Customer Service Work Orders
- Copy of Tarion forms (30-day, year-end, 2nd year, MSD)
- Copy of Pre Delivery Inspection
- Copies of trade work orders attending homes
- Ensure homes are left in a clean and habitable manner – treat the homes you are in as your own.
- Be courteous and professional at all times when speaking with homeowners.
- Have the ability to take pictures of defects when needed and forward to your manager
Education
USAID
Antigua09-2006
Skills
- Drywall Installing/Taping
- Painting
- Laminate Installing
- Tiling
- Plumbing Fixture installing
- Worksite Safety and Maintenance
Timeline
Customer Care Service Technician
Remington Group
05.2022 - 07.2023
Owner/Operator
Four B'S Renovations Inc
02.2016 - Current
USAID
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