Summary
Overview
Work History
Education
Skills
Additional Information
References
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RODELIA AGUILAR

RODELIA AGUILAR

Winnipeg,MB

Summary

A hardworking, result-oriented professional with strong passion for excellent standards of service, efficiency and performance backed up by strong leadership and interpersonal skills, work ethic, thorough data analysis. Excellent communication and listening skills. Operates with a strong sense of urgency in providing total customer satisfaction and thrives in a fast-paced setting. Accomplished team builder that embraces diverse and multi-cultural environments. Dedicated to open, collaborative culture where employees feel empowered to contribute to the organization's success.

Overview

25
25
years of professional experience

Work History

Supervisor- CRP

St. Amant
Winnipeg, MB
01.2018 - 01.2020
  • Shared an obligation to protect and strengthen the organization’s good reputation in relationships with internal and external stakeholders, and to act consistently with the company’s core values of collaboration, respect, and excellence
  • Managed a team of 25 professionals by mentoring and coaching staff to assist with performance and professional development
  • Provided input for annual operating budget and maintained accountability and cost controls over operational spending of the assigned residence
  • Managed daily schedules, employee shifts, and time-off requests using MS Excel, Outlook, Access
  • Purchased residential supplies that meet the quantity and quality expectations of the organization and within the budget
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Responded to reporting and analysis requests on time and made sure that my work was in alignment with the strategic management goals and the day-to-day operational functions of the organization.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Evaluated employee performance, mentored, coached and trained to improve weak areas.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Monitored expenditures to mitigate risk of overages.
  • Interviewed, hired and trained new employees for different positions.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Keyworker- CRP

St. Amant
Winnipeg, MB
01.2009 - 01.2018
  • Ensured a safe work environment for a team of 15 people
  • Planned and formatted teamwork activities using Excel
  • Maintained a meticulously organized internal filing system using Excel
  • Prepared, proofread, and formatted inter-office correspondence using MS Office and Outlook
  • Served as a resource for other team members, based on strong working knowledge of the organization's policy, team goals, and responsibilities
  • Assisted supervisor in maintaining a monthly budget for staffing and clients
  • Purchased materials and supplies, canvassing different suppliers checking for the best quality with the lowest cost.
  • Collaborated with team members to achieve target results.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Prepared variety of different written communications, reports and documents.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in team-building activities to enhance working relationships.

Supply Chain Planning Assistant

Puregold
Gapan, Philippines
03.2002 - 03.2006
  • Maintained Purchase Order status and coordinate delivery confirmation information to ensure on-time deliveries from Suppliers
  • Coordinate inbound deliveries with Warehouse Staff and clarify any discrepancies
  • Assisted in the review of historical sales trends and demand drivers to develop demand forecasts; utilize a collaborative and consensus approach by working closely with Marketing and Customer Service to obtain accurate information
  • Managed and maintained strong working relationships and communications with Suppliers to ensure support from Suppliers to meet the Company’s service level and cost reductions targets; work collaboratively with Merchandising Team in developing new vendor relationships
  • Assisted in the implementation of projects that will increase the efficiency and productivity of Supply Chain processes and systems (Warehouse Management System and ERP)
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Created plans and communicated deadlines to complete projects on time.

Finance Assistant

Asia Brewery
Makati, Philippines
01.2001 - 02.2002
  • Applied mathematical abilities to calculate and check figures in accounting systems.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Reported financial data and updated financial records in ledgers and journals.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
  • Observed strict confidentiality rules to maintain data integrity and protect clients.
  • Input financial data and produced reports using Excel and CRM software.
  • Provided exceptional service to customers requiring assistance such as account questions.
  • Managed office inventory and ordered new supplies when items were running low.
  • Typed and submitted correspondence, memos, drafts and emails.

Records and Admissions Clerk

College of the Immaculate Conception
Cabanatuan, Philippines
06.1996 - 03.2001
  • Reviewed and certified transcripts and permanent record cards for accuracy, grade changes, repeats and credits
  • Performed a wide variety of clerical, administrative support and technical activities for the admissions and records office using MS Word and Excel
  • Acted as a resource of information for students and the public relative to all college admissions and records policies, requirements, and procedures
  • Provided information and assistance in person and over the phone to students, staff, and the public related to college functions, policies, and procedures
  • Interpreted, advised, and assisted students concerning graduation and certificate of achievement requirements, course evaluations and equivalencies
  • Maintained files and records requiring the use of discretion, prepared reports and summaries using Excel.
  • Collaborated closely with deans and prospective students by answering questions, interpreting and administering contracts and effectively alleviating issues.

College Instructor

College of the Immaculate Conception
Cabanatuan, Philippines
09.1996 - 01.2001
  • Responsible for providing instruction on areas such as Management, Human Behavior in Organization and Production and Purchasing Management.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Kept records of grades, tests, and perform other administrative duties as needed
  • Created projects designed to enhance lectures
  • Collaborated with IT to set up student outlook accounts, replace hardware, install industry-standard versions of software.
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
  • Administered exams and assignments to monitor student understanding and progress, implementing systems to fix blocks in comprehension or learning.
  • Worked one-on-one with struggling students to improve their performance.
  • Collaborated with faculty and community stakeholders for program improvement.
  • Used different learning modes and types of technology to engage students in achieving learning outcomes.
  • Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
  • Facilitated mock job interviews for student skill-building and promoted potential networking opportunities.
  • Conducted on-going program assessment, enrollment and retention tracking.

Education

Associate of Applied Science - Logistics and Supply Chain Management

Red River College
Philippines
04.2022

graduate - undefined

Red River College

MBA - Business Administration

College of The Immaculate Conception
Philippines

Bachelor of Science - Accountancy

College of The Immaculate Conception
Philippines

Skills

  • Leadership
  • Purchasing and Procurement
  • Negotiation
  • Supply Chain Management
  • Inventory Control
  • Strategic Planning
  • Project Management
  • Enterprise Systems (CRM Salesforce)
  • Computer Skills - MS Office (Excel, Outlook, Word, Excel OM, PowerPoint, OneNote, Access
  • Clerical Support
  • Critical Thinking
  • Dependable and Responsible
  • Organization and Time Management
  • Excellent Communication
  • Training and Development
  • Supervisory skills
  • Supervisory expertise

Additional Information

  • AwaRDS , Canada Life Award Enterprising Women’s Award Manitoba Scholarship and Bursary Initiative Mature Student Award Red River College Heritage Group Award Deanna Marie Thomas Memorial Award RRC Bridging Bursary

References

Name Relationship Email Phone

Melanie Forbes Supervisor/Mentor mjforbes@stamant.ca 431-777-6031

Pierre Delcy Supervisor pdelcy@stamant.ca 204-688-1074

Abiodun Oke Instructor aoke@rrc.ca 204-952-8719

Godwin Effiong Instructor geffiong@rrc.ca

Brian Rotchat Instructor brochat@rrc.ca 204-230-1429

Beth Benoit Instructor esbenoit@rrc.ca/benoit.elizabeth7@gmail.com

Samantha Lapedus Instructor slapedus@rrc.ca 204-949-8495

Harv Mock Instructor hmock@rrc.ca



Work Availability

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friday
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sunday
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Supervisor- CRP

St. Amant
01.2018 - 01.2020

Keyworker- CRP

St. Amant
01.2009 - 01.2018

Supply Chain Planning Assistant

Puregold
03.2002 - 03.2006

Finance Assistant

Asia Brewery
01.2001 - 02.2002

College Instructor

College of the Immaculate Conception
09.1996 - 01.2001

Records and Admissions Clerk

College of the Immaculate Conception
06.1996 - 03.2001

Associate of Applied Science - Logistics and Supply Chain Management

Red River College

graduate - undefined

Red River College

MBA - Business Administration

College of The Immaculate Conception

Bachelor of Science - Accountancy

College of The Immaculate Conception

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RODELIA AGUILAR