Rodel Fabreag

• Performed root cause analysis in deficient areas to identify and resolve central issues.
• Created and implemented strategies for improving operational efficiency and accuracy.
• Motivated and trained employees to maximize team productivity.
• Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
• Encouraged and promoted ideas aligned to business needs and benefits.
• Worked directly with management, Business account Manager, and Business account supervisor to brainstorm, discuss strategy and mitigate issues.
• Assisted in recruiting, hiring and training of team members.
• Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Supervise and Guarantee the Completion of:

Arrival Document Control tasks and duties.

After arrival documents control tasks and duties.

Supervise the process of receiving customer complain and CRM pending issues

Supervise the reporting process and tasks that must be done by BOC’s.

Supervise the archiving of documents that must be done by BOC’s.

Supervise the review and auditing process of Client's Monthly Timesheet.

• Researched new vendors and partners to obtain most cost-effective pricing for goods.
• Initiating internal and external purchase order
• Insuring that every materials and goods are on stocks.
• Determine if inventory quantities are sufficient for needs,ordering more material when its necessary.
• Attending Customer and suppliers inquires about order status,changes or cancellations.
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
• Input all data into system using POS and recorded order updates with 100% accuracy.
• Accepted and processed supply requests from staff, and placed orders per procedures.
• Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
• Maintained documentation for all purchases.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.

• Conduct Product Tests and Assessment
• Identify Product Defects
• Record and Report Issues
• Support Process Improvements